Escrow Officer

Stewart Title; Norfolk (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellness insurance options

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart Title is seeking a qualified leader to oversee operations in Norfolk, Nebraska. This pivotal role involves supervising branch staff, managing profitability, and ensuring high customer satisfaction. Candidates should have a Bachelor's degree and at least 8 years of relevant experience. Stewart offers a competitive benefits package, including health insurance options, a 401(k) plan with company match, and employee discounts.

Join Stewart Title to play a vital role in our operational success and ensure an exceptional customer experience.

Qualifications

• Typically requires 8+ years of related work experience.

Responsibilities

• Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction.
• Serves as the go-to person for issues needing escalation.
• Supervises the day-to-day activities of employees responsible for operational tasks.
• Aligns branch goals with business unit goals.
• Manages individual contributors and/or supervisors.
• Accountable for team performance and results.
• Assesses departmental priorities.
• Decisions guided by policies and department plan.
• Reviews the team’s ability to achieve objectives.
• Identifies and solves technical and operational problems.
• Manages related teams and adapts plans.
• Performs all other duties as assigned.

Education

Bachelor’s degree in relevant field

Job description

Job Summary

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction.

Job Responsibilities

• Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction
• Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation
• Supervises the day-to-day activities of employees responsible for operational tasks
• Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results
• Manages individual contributors and/or supervisors
• Accountable for the performance and results of a team within area of specialty
• Assess departmental priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures, and department plan; receives guidance from senior leaders
• Applies understanding of the business and how own area integrates with others to achieve departmental objectives
• Reviews the team’s ability to achieve service, quality and timeliness of objectives
• Identifies and solves technical and operational problems; understands broader impact across the department
• Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
• Performs all other duties as assigned by management

Education

• Bachelor’s degree in relevant field preferred

Experience

• Typically requires 8+ years of related work experience

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].