Branch Manager

Point Spring & Driveshaft Co; New Castle (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance

Disability insurance

401(k) Retirement Plan with Company M"

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Employee Discounts

Referral Program

Job summary

Point Spring & Driveshaft Co. in New Castle, PA is seeking a Branch Manager to lead a high-performing team and run daily branch operations. You will oversee customer service, service orders, and coordination with mechanics, sales, and drivers, ensuring smooth, reliable service.

The role emphasizes hands-on leadership, accountability for inventory and staffing, and a focus on customer satisfaction. Competitive pay, strong benefits, and a collaborative culture support long-term success.

Qualifications

• 3+ years of experience in branch, operations, or store management.
• Proven leadership and team management skills.
• Working knowledge of inventory control, profit/loss statements, and safety compliance.
• Strong organizational, communication, and decision-making skills.
• Proficiency in business software and systems (e.g., inventory, ERP, Microsoft Office).
• Preference may be given to those with experience in the heavy-duty truck industry

Responsibilities

• Be the go-to person for customer questions, service issues, and branch decisions.
• Write up service orders and ensure customer needs are met from start to finish.
• Work closely with mechanics, sales, and delivery drivers to keep things running like clockwork.
• Manage inventory, staffing, scheduling, and the overall day-to-day operation of the branch.
• Lead and coach a team that's proud of the work they do and the service they provide.

Skills

Leadership

Operations management

Inventory control

Communication

Decision making

Tools

ERP

Microsoft Office

Job description

Type: Full-Time

Location: New Castle, PA

Looking for a place where your work truly makes a difference? At Point Spring & Driveshaft Co., we've been helping keep trucks on the road since 1926, and we're just getting started! With locations across PA, OH, and WV, we're known for our reliable service, quality parts, and down-to-earth team that knows the value of hard work. If you like the idea of being part of a company that still believes in doing things right and taking care of both customers and employees along the way - we'd love to meet you.

We're currently looking for a Branch Manager who can lead a high-performing team, keep the shop running smoothly, and make sure our customers leave satisfied every time. If you're the kind of person who thrives on building relationships and keeping all the moving parts in sync, this is your next great opportunity.

What You’ll Do

• Be the go-to person for customer questions, service issues, and branch decisions.
• Write up service orders and make sure customer needs are met from start to finish.
• Work closely with mechanics, sales, and delivery drivers to keep things running like clockwork.
• Manage inventory, staffing, scheduling, and the overall day-to-day operation of the branch.
• Lead and coach a team that's proud of the work they do and the service they provide.

Why This Role

• Hands-on leadership with the freedom to run your location.
• Make an impact every day with your decisions, relationships, and team leadership.
• Supportive team with a "roll-up-your-sleeves" attitude.
• Great pay, strong benefits, and a company that values work/life balance.

What You’ll Bring

• 3+ years of experience in branch, operations, or store management
• Proven leadership and team management skills.
• Working knowledge of inventory control, profit/loss statements, and safety compliance.
• Strong organizational, communication, and decision-making skills.
• Proficiency in business software and systems (e.g., inventory, ERP, Microsoft Office).
• Preference may be given to those with experience in the heavy-duty truck industry

Physical & Work Environment Requirements

• Ability to lift up to 50 pounds and operate in a warehouse or shop environment.
• Occasional travel to other branches, customer sites, or training events.

Why Us?

At Point Spring & Driveshaft Co., we offer more than just a job - we provide a place where your skills and dedication are valued. With nearly a century of experience in the heavy duty trucking industry, we pride ourselves on delivering top-quality parts and services, while fostering long-term partnerships with our customers, employees, and suppliers. Our team members appreciate the supportive environment, where learning and growth are encouraged, and camaraderie is a part of daily life. Join us, and be part of a legacy that values integrity, innovation, and teamwork.

We provide a wide range of benefits to our employees, including:

• Health Insurance
• Dental and Vision Insurance
• Life Insurance
• Disability insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Employee Discounts
• Referral Program

Equal Opportunity Employer Statement

Point Spring & Driveshaft welcomes applicants of all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, age, disability or veteran status, or any other protected status. If you need assistance or an accommodation due to a disability, please let us know by emailing us at [e-mail].