Job Title: Branch Manager
Position Overview
The Branch Manageris responsible forday-to-day leadership, operations, and financial performance of a commercial landscape branch. This roleis responsible fordriving operational excellence, team development, safety, and client satisfaction whilefollowing thebudget, forecasting, and strategic decision-making.
Key Responsibilities
Operations & Service Delivery
- Managedaily commercial landscape operations.
- Ensure work is completed safely, on time, on budget, and to quality expectations.
- SupportBusinessDevelopment Team in obtaining new maintenance contracts.
Financial & Performance Support
- Managelabor, materials, and equipment costs to meet budgeted targets.
- Monitor key performance indicators (labor efficiency, grossmargin,AR, Etc.).
- Drive continuous improvement initiatives to increase profitability and operational efficiency.
- Weekly forecast
Leadership & Team Development
- Supervise, coach, and support field leadership and branch staff.
- Hiring, onboarding, training, and performance management.
- Reinforce company standards, policies, and culture.
- Serve as a role model for professionalism, accountability, and teamwork.
- Maintainhigh standardsfor quality and compliance across all job sites.
Safety & Compliance
- Promote and enforce safety policies and procedures
- Champion safety programs and lead by example to reduce incidents and claims.
- Assistwith incident investigations and corrective action plans.
- Ensure compliance with OSHA and company safety standards.
Administrative & Process Support
- Support timekeeping, payroll accuracy, and documentation.
- Assistwith fleet, equipment, and material coordination.
- Helpmaintainorganized records related to operations, safety, and compliance.
- Supportimplementationof company systems, processes, and technology.
Qualifications & Experience
- 3–6 years of experience in commercial landscaping or related service operations.
- Prior supervisory or management experience in a field-based environment.
- Strong understanding of landscape maintenance operations and labor management.
- Working knowledge of job costing, scheduling, and productivity tracking.
- Ability to lead teams, manage priorities, and solve problems in a fast-paced environment.
- Strong communicationand organizational skills.
Key Success Metrics
- Crew productivity and labor efficiency
- Service quality and client satisfaction
- Safety performance and compliance
- Employee retention and engagement
- Customer retention
Work Environment:
- Must be able to work inoffice.