Branch Manager

Western Shamrock Corporation; Midland (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

WESTERN FINANCE in Midland, Texas seeks a full-time Branch Manager to lead a local team, drive sales and service, and uphold our core values. The role requires strong leadership, training ability, and a focus on customer satisfaction.

You must have a valid driver's license and a reliable vehicle. Pay is $30,000–$36,000 per year with bonus opportunities; position is in-person at our Midland office. Relocation is not offered; candidates should be able to commute daily.

Qualifications

• Must have a valid driver's license.
• Leadership and coaching abilities.
• Strong customer service orientation.

Responsibilities

• Manage staff
• Manage the flow of money
• Maintain security
• Lead and mentor junior employees
• Train and support branch staff
• Foster growth and learning culture
• Solicit and sell specific services and products
• Handle adverse customer situations
• Resolve debt situations while maintaining relationships
• Collaborate with peers
• Hire and train branch staff
• Address employee situations as they arise
• Represent brand through professional attire

Skills

Leadership

Team management

Customer service

Job description

WESTERN FINANCE is the lender of choice in the traditional financial installment loan industry where there are many options. Our customers and employees are our foundation and without them we do not exist. We create a culture of success by adhering to our Core Values of Service, Motivation, Integrity, Loyalty, and Empowerment.

We are looking for an experienced, dynamic and motivated individual to join the team as our Branch Manager. The Branch Manager will be a key player in both sales and service, and will have the opportunity to have an immeasurable impact on the success of our company. You'll be at the center of company operations and expected to consistently motivate, train and manage your team in order to ultimately increase sales, profits and customer satisfaction. We're looking for a full-time Branch Manager. Branch Managers foster and maintain excellent relationships with customers and local entities to support the growth and development of their office.

Must have a valid driver's license.

Responsibilities:

• Manage staff
• Manage the flow of money
• Maintain security
• Be a leader and mentor to junior employees
• Train and support new employees in the branch
• Create a corporate culture that encourages growth, learning, and success
• Solicit and sell specific services and products
• Professionally handle adverse customer situations
• Resolve customer debt situations while maintaining a positive relationship to encourage return business
• Work harmoniously with peers
• Interview, hire, train and provide follow-up of branch staff
• Handle adverse employee situations as they arise
• Dress to represent the brand of a consumer-oriented business

Job Type: Full-Time

Pay: $30,000.00 - $36,000.00 per year

Supplemental Pay Types:

• Bonus opportunities

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Midland, Texas, 79703 (Required)

Ability to Relocate:

• Midland, Texas, 79703: Relocate before starting work (Required)

Work Location: In person

An ideal candidate will work well under pressure, be organized, and enjoy working in a fast-paced work environment.

You must have a reliable vehicle with state required insurance, a valid driver's license, acceptable driving records, and dress in brand-approved attire.