Branch Manager

OneMain Financial; Madison (WI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Branch Manager to lead a customer‑focused branch in Madison, WI. You will drive lending discussions, present options, train staff, and manage compliance and collections.

This role emphasizes coaching, outcomes, and a community‑oriented leadership style. You will recruit and develop a diverse team, deliver on sales goals, and model OneMain values in daily interactions with customers and colleagues alike.

Qualifications

• High School Diploma/GED.
• Leadership experience with coaching and leading a team.
• Proven experience with meeting sales goals.
• Ability to obtain insurance licensing within 6 months of start date where required.
• Preferred: College degree or underwriting/credit experience.

Responsibilities

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge.
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals.
• Provide actionable feedback to support team members growth and promote a culture of continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges.
• Work closely with peers and management, remainingopen to feedbackand continuously seek professional growth.

Skills

Leadership

Coaching

Team management

Sales goals

Communication

Education

College degree

Job description

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.In the roleBuild a customer focused environment, ensuring all lending options are presented and modeling excellence in serviceConduct engaging meetings that motivate and align the team with branch goalsManage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledgeOversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutionsAttract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goalsProvide actionable feedback to support team members growth and promote a culture of continuous improvementInspire high performance while ensuring adherence to policies and regulationsPrioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challengesWork closely with peers and management, remainingopen to feedbackand continuously seek professional growth. REQUIREMENTSHigh School Diploma/GEDLeadership experience with coaching and leading a teamProven experience with meeting sales goalsAbility to obtain insurance licensing within 6 months of start date where requiredPreferred RequirementsCollege degree or experience with underwriting, credit decision, or related financial industry experienceLOCATION: On siteSCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shiftsWho we AreA career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesUp to 4% matching 401(k)Employee Stock Purchase Plan (10% share discount)Tuition reimbursementPaid time off (15 days’ vacation per year, prorated based on start date)Paid sick leave as determined by state or local ordinance (prorated based on start date)11 Paid holidays (4 floating holidays, prorated based on start date)Paid volunteer time (3 days per year, prorated based on start date)OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Key Word tagsSales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, LeadershipOneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.