Branch Manager

Socket.dev; Lynchburg (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401K with company match

Paid Time Off & Holidays

Paid Parental Leave

Voluntary Benefit Options

Employee Discounts Program

Volunteer Hours

Potential Signing Bonus

Job summary

Socket.dev through its Langhorne Branch seeks an experienced Branch Manager to lead sales, account opening, and loan processing while ensuring compliance and service excellence. You will supervise staff, train new hires, and act in the VP-BM's absence.

This role requires 3–5 years of related experience and a two-year degree or equivalent training. Join a team that emphasizes growth, strong internal control, and member satisfaction, with competitive benefits and scheduling that includes

Qualifications

• 3–5 years of related experience.
• Two‑year college degree or equivalent certification/training.
• Strong interpersonal and leadership abilities; able to influence others.

Responsibilities

• Lead the sales process while delivering excellent member service.
• Open new accounts and process loans; communicate decisions to members.
• Monitor office activities for regulatory compliance and branch security.

Skills

Interpersonal skills

Leadership

Customer service

Microsoft Word

Microsoft Excel

Education

Two-year college degree or equivalent

Specialized certification or training

Tools

Office equipment familiarity

Job description

Role:

To direct and coordinate the activities of personnel at our Langhorne Branch, aiding leadership in ensuring the branch meets organizational financial, operational, service, and growth plans.

Essential Functions & Responsibilities:

• (35%) Manage and lead an effective sales process while supporting excellent member service.
• (25%) Opens new accounts and submits loans for processing and decisioning; communicate disposition to member.
• (15%) Monitors all office activity for compliance to applicable regulations and adherence to organizational policy and procedures in regard to branch security, transactions, loans, errors, new accounts, and documents prepared by subordinate personnel.
• (10%) Trains new branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals.
• (10%) Manages branch in absence of Vice President Branch Manager.
• (5%) Performs other job related duties as assigned.

Performance Measurements:

• Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements.

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills: Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials. Must have the skill and ability to use Microsoft Word and Excel.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment: Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate.

Schedule:

Monday – Friday; Some Saturdays

Click here to view this branch's operating hours.

Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.

Benefits:

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Paid Parental Leave
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)
• Volunteer Hours
• Potential Signing Bonus for Qualified Candidates

This Job Description is not a complete statement of all duties and responsibilities comprising the position.