Branch Manager

Sonepar USA Inc; La Vergne (TN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Paid time off

401(k) retirement savings with company

Professional development programs

Shareholder opportunity

Disability and life insurance

Gym reimbursement

Employee Assistance Program (EAP)

Military-friendly policies

Job summary

Crawford Electric Supply, part of the Sonepar group, is expanding its Tennessee operations and seeks a Branch Manager to lead sales, service, and branch performance.

You will develop customer relationships, oversee team performance, manage budgets, and ensure policy compliance while driving profitability and market share in the Southeast region.

Qualifications

• Four-year college degree preferred; minimum of an associate’s degree or equivalent technical degree.

Responsibilities

• Direct sales activities for the branch and sales team.
• Develop and maintain customer relationships with exceptional service.
• Oversee customer complaint resolution and ensure timely, positive experiences.
• Promote and support product promotions and demonstrate product features.
• Interview, hire, and evaluate employees in accordance with company policies and legal requirements.

Skills

Sales leadership

Customer service

Negotiation

Budgeting

People management

Recruiting

Education

Associate degree or higher

Tools

MS Office

Job description

There’s a Place for You at Crawford Electric Supply

A career at Crawford Electric Supply is more than a job. You’ll invest in a brighter, more sustainable future while working with a team that makes a real difference for our customers. We provide electrical products and services throughout the southeast United States as part of the Sonepar group, the world’s leading electrical distributor.

Responsibilities

• Direct sales activities for the branch and sales team.
• Develop and maintain customer relationships with exceptional service.
• Oversee customer complaint resolution and ensure timely, positive experiences.
• Follow company credit and return policies.
• Promote and support company-wide product promotions and demonstrate product features.
• Cooperate with vendors, manufacturers, and co‑workers to foster teamwork and a positive work environment.
• Maintain professional relationships with vendors and business partners.
• Interview, hire, and evaluate employees in accordance with company policies and legal requirements.
• Enforce company policies, recognize personnel issues, and apply corrective action including termination when necessary.
• Represent the company’s interests professionally and ethically in all interactions.
• Support and comply with corporate department procedures (Credit, Pricing, Accounting, Operations, HR).
• Assign job duties to maintain a smooth, efficient branch operation with minimal overtime.
• Ensure productivity, quality, and staff morale, and maintain daily communication on job knowledge and policy changes.
• Maintain building, vehicles, and equipment in clean, safe condition.
• Create and manage the branch budget, including inventory, sales, and overhead goals.
• Achieve profitability targets, manage inventory turns, and control overhead expenses.
• Develop and execute a sales plan to increase market share, sales volume, and gross margins.

Qualifications

• Four‑year college degree preferred; minimum of a two‑year associate’s degree or equivalent technical degree.
• Minimum of four years of industry‑related experience (product, sales, purchasing, project, or operations); management or supervisory experience preferred.
• Valid driver’s license with acceptable driving history and insurance coverage.
• Knowledge of electrical products and applications.
• Strong selling, negotiation, pricing, and terms‑setting skills.
• Effective verbal and written communication skills with ability to present ideas and solutions to customers.
• Proficiency in basic math (addition, subtraction, multiplication, division, fractions, decimals) and commercial calculations (discounts, percentages, commissions).
• Excellent customer service and communication abilities.
• Strong organizational skills and ability to prioritize multiple tasks.
• Commitment to confidentiality and ethical business conduct.
• Understanding of workplace safety practices.

What We Offer You

• Healthcare, dental, and vision plans
• Paid time off and parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer‑paid short‑ and long‑term disability and life insurance for spouse and dependents
• Robust wellness program and gym reimbursement
• Employee Assistance Program (EAP)
• Military‑friendly policies and employee resource groups

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, gender, age, disability, marital status, or other protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities.

Pay Transparency Non‑Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.

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