Branch Manager

Airgas, Inc.; Key West (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company matching

Tuition reimbursement

Job summary

Airgas, Inc. is seeking a Branch Manager in Key West, FL to oversee daily store operations, achieve sales goals, and ensure compliance with safety standards. The ideal candidate will have managerial experience, strong customer service skills, and proficiency in P&L management.

This role requires excellent communication skills and the ability to guide and develop team members in a dynamic retail environment. A comprehensive benefits package is offered, which includes medical, dental, and 401(k) matching.

Qualifications

• Proven managerial experience in a customer-facing environment.
• Ability to lift up to 75 lbs and occasionally more with equipment.
• Self-motivated with a focus on team success.

Responsibilities

• Oversee daily store operations to achieve sales and margin goals.
• Ensure alignment with safety and regulatory standards.
• Empower team members to provide efficient customer service.

Skills

Customer Service

Team Management

Conflict Resolution

P&L Management

Communication Skills

Education

High school diploma or equivalent

Bachelor's degree in a related field

Tools

SAP

Job description

Branch Manager (Open)

Location: Key West, FL – Retail shop

Responsibilities

• Oversee daily store operations to achieve sales and margin goals.
  • Promote sales and deliver excellent customer service.
  • Nurture inventory levels and balance expenses through purchase supporting.
  • Ensure facility and staff alignment with safety and regulatory standards.
  • Empower team members to provide efficient customer service and maintain good housekeeping.
  • Process financial transactions accurately (cash reports, charge tickets, coding, costing, pricing, daily cash summaries, bank deposits).
  • Maintain accuracy of back order, open order, and Purchase Order (PO) expedite reports.
  • Develop and refine cylinder and hard goods inventory levels for the branch.
  • Coordinate timely product delivery and order processing.
  • Facilitate training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
  • Conduct periodic performance reviews for branch associates.
  • Act as a bridge between employees and management, providing mentorship and guidance in collaboration with HR and senior management.
  • Nurture customer relationships and foster exceptional customer service.
  • Guide, develop, and support team members in accordance with organizational policies and applicable laws.

Required Qualifications

• High school diploma or equivalent.
• Proven managerial experience in a customer-facing environment with P&L management and KPI use.
• People Management: guide, develop, and support team members, fostering continuous growth.
• Conflict Resolution: address customer concerns openly and provide exceptional care.
• Experience leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with material handling equipment.
• Proficient computer skills and ability to navigate multiple priorities concurrently.
• Self-motivated with a focus on team success.
• Excellent verbal and written communication skills to act as a bridge between staff and management.

Preferred Qualifications

• Bachelor's degree in a related field.
• 5+ years of sales experience with a track record in the welding industry.
• Experience with inventory cultivation and vendor relationship support.
• Computer experience or basic knowledge of SAP.

Benefits

• Full benefits package: medical, dental, vision, life, AD&D, short-term and long-term disability, EAP, pre-tax commuter benefits.
• Parental leave, vacation, sick time, floating holidays, jury duty, funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• 401(k) plan with company matching, tuition reimbursement, discounted college tuition for eligible dependents, and Airgas Scholarship Program for dependent children.
• Comprehensive family benefits and support for parents.
• Benefits begin after 30 days of employment.

Equal Employment Opportunity

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations.