Branch Manager

American Commerce Bank, N.A.; Johns Creek (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

American Commerce Bank, N.A. in Johns Creek, GA seeks a Branch Manager to lead daily branch operations on-site, coach staff, ensure compliant service, and drive sales targets.

You will build local business relationships, monitor performance metrics and budgets, manage cash and risk, and represent the bank in the community. This full-time role requires prior banking experience, a business degree, and proficiency with banking software and reporting tools, with strong communication and

Qualifications

• Demonstrated leadership and team management in a financial or customer-facing environment.
• Strong customer service and relationship-building skills for business and consumer banking.
• Proficiency in branch operations, cash handling, risk management, and regulatory procedures.
• Solid sales and business development abilities with track record of achieving targets.
• Effective communication, problem-solving, and decision-making with strong organizational skills.
• Prior banking or financial services experience, preferably in a branch leadership role.
• Bachelor's degree in Business, Finance, or related field, or equivalent experience.
• Comfort with banking software, standard office apps, and data reporting tools.

Responsibilities

• Oversee day-to-day branch operations, supervise staff, and ensure excellent customer service.
• Maintain compliance with bank policies and regulatory requirements.
• Manage branch sales activities, develop local business relationships, and promote products and services to achieve growth targets.
• Monitor branch performance metrics, budgets, and ensure effective cash and risk management.
• Coach and develop team members, resolve complex customer issues, and represent the bank in the community.

Skills

Leadership

Team Management

Customer Service

Relationship Building

Sales

Communication

Problem Solving

Organizational Skills

Banking Experience

Financial Regulations

Education

Bachelor's degree in Business/Finance

Tools

Banking software

Job description

Company Description

American Commerce Bank, N.A. offers a complete range of financial services and solutions designed to meet the personal, family, and business banking needs of its customers. The bank is committed to building long-term relationships through attentive service, tailored products, and responsible financial guidance. Team members work closely with individuals and businesses to provide dependable banking support and practical solutions. The organization values integrity, community involvement, and a customer-first approach in all aspects of its operations.

Role Description

The Branch Manager role at American Commerce Bank, N.A. is a full-time, on-site position based in Johns Creek, GA. The Branch Manager oversees day-to-day branch operations, including supervising staff, ensuring excellent customer service, and maintaining compliance with bank policies and regulatory requirements. This role includes managing branch sales activities, developing local business relationships, and actively promoting the bank’s products and services to achieve growth targets. The Branch Manager monitors branch performance metrics, manages budgets, and ensures effective cash and risk management. Daily responsibilities also involve coaching and developing team members, resolving complex customer issues, and representing the bank in the local community.

Qualifications

• Demonstrated leadership and team management skills, with experience supervising and coaching staff in a financial or customer-facing environment.
• Strong customer service and relationship-building skills, with the ability to develop and maintain business and consumer banking relationships.
• Proficiency in branch operations, including cash handling, risk management, and regulatory and compliance procedures.
• Solid sales and business development skills, with experience meeting financial targets and promoting banking products and services.
• Effective communication, problem-solving, and decision-making abilities, with strong organizational and time-management skills.
• Prior experience in banking or financial services, preferably in a branch leadership role.
• Bachelor’s degree in Business, Finance, or a related field, or equivalent combination of education and relevant experience.
• Comfort with banking software, standard office applications, and data reporting tools.