Branch Manager

Red River Credit Union (RRCU); Idabel (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

Red River Credit Union is seeking a Branch Manager for the Fort Smith, AR on-site role. The successful candidate will oversee daily branch operations, lead staff, ensure regulatory compliance, and deliver outstanding customer service to members.

Responsibilities include achieving branch performance goals, developing member relationships, handling loan applications, and ensuring smooth operation of all branch activities.

Qualifications

• Leadership and team management experience
• Customer service and relationship-building skills
• Experience in financial product sales and loan processing
• Strong communication and interpersonal skills
• Ability to analyze financial statements and manage budgets
• Knowledge of banking regulations and compliance
• Previous banking or financial institution experience preferred

Responsibilities

• Oversee daily branch operations and ensure a smooth customer experience
• Lead and develop branch staff
• Ensure regulatory compliance and risk controls are followed
• Achieve branch performance goals and drive growth
• Develop relationships with members and identify financial needs
• Manage loan applications and processing workflows

Skills

Leadership

Team management

Customer service

Relationship-building

Financial product sales

Loan processing

Communication

Budget analysis

Banking regulations

Education

Bachelor's degree in Finance, Business Administration, or a related field

Job description

Red River Credit Union (RRCU) employs over 350 local residents and manages more than $1 billion in assets. With a membership exceeding 110,000 individuals, RRCU offers a variety of loans, deposit accounts, and financial services to meet the diverse needs of its members. We are committed to supporting our members through all stages of life. Our 70-plus year history reflects our dedication to serving the community and providing exceptional financial solutions.

Role Description

This is a full-time on-site role for a Branch Manager located in Fort Smith, AR. The Branch Manager will oversee daily operations at the branch, lead and manage staff, ensure compliance with banking regulations, and deliver excellent customer service. Responsibilities include achieving branch performance goals, developing relationships with members, managing loan applications, and ensuring a smooth operation of all branch activities.

Qualifications

• Leadership and team management skills
• Knowledge of banking regulations and compliance
• Customer service and relationship-building skills
• Experience in financial product sales and loan processing
• Strong communication and interpersonal skills
• Ability to analyze financial statements and manage budgets
• Bachelor's degree in Finance, Business Administration, or a related field
• Previous experience in a banking or financial institution is preferred