Branch Manager

Dow; Honolulu (HI); On-site; USD 3,000 - 6,000; Full time

Benefits offered by this job

Commission pay

Performance bonus

Quarterly bonus

Yearly bonus

Job summary

Dow is seeking a Branch Manager to lead immigration services operations in our India office, ensuring service excellence and client satisfaction. You will guide the team, manage documentation, and coordinate department leadership while upholding regulatory standards.

The role requires a Bachelor’s degree, 2+ years in immigration consulting, and strong leadership, planning, and communication skills to supervise 5–10 staff and interact with clients and partners.

Qualifications

• Bachelor’s degree in a related field.
• 2+ years of experience working as an immigration consultant, preferably with expertise in relocating individuals to more than one country.
• Strong decision‑making capabilities.
• Problem‑solving aptitude.
• Strong strategic planning skills.
• Extremely organized and detail‑oriented.
• Able to supervise 5‑10 people at a time.
• An understanding of best practices and a commitment to following them.
• Ability to create and maintain continuous integration and delivery of applications.
• Strong leadership skills with the ability to motivate, lead and hold people accountable.
• Outstanding verbal communication.
• Solution‑oriented approach to fulfilling duties.
• The ability to communicate both internally and externally, and to present information in a clear and concise way is essential for this role.
• Strong Microsoft Office Suite skills are essential, including Word, Excel, PowerPoint, Project and Visio.

Responsibilities

• Guide clients and encourage team members through all procedures required to ensure our successful immigration.
• Show diligence, particularly when completing and submitting requisite paperwork.
• Authorize and organize the establishment of major departments and associated senior staff positions.
• Keep up to date with changes in immigration laws.
• Establish objectives for the organization and formulate or approve policies and programs.
• Meet with prospective and extant clients to gauge which services they require.
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.
• Verify the authenticity of paperwork and supporting documents.
• Proactively look for areas of development across the immigration team, providing ongoing training and conducting reviews.
• Manage immigration audits of all legal requirements and local practices, including implementation of process improvements to meet necessary standards.

Skills

Leadership

Decision making

Problem solving

Strategic planning

Organized

Verbal communication

Team supervision

MS Office skills

Education

Bachelor’s degree in a related field

Tools

Microsoft Office Suite

Job description

Full job description

We are a successful immigration services provider that has been operating for the last 10 years in Canada and India. We are currently looking for a Branch Manager for our office located in India. The Branch Manager will be responsible for delivering and achieving customer service excellence standards. As a Branch Manager, you will assist students with completing documentation and acquiring all permits needed to facilitate their move to another country. A skilled and experienced Immigration Manager will oversee the team delivering a variety of services to clients and act as the first point of contact for any escalations that may arise.

Duties and responsibilities

• Guide clients and encourage team members through all procedures required to ensure our successful immigration.
• Show diligence, particularly when completing and submitting requisite paperwork.
• Authorize and organize the establishment of major departments and associated senior staff positions.
• Keep up to date with changes in immigration laws.
• Establish objectives for the organization and formulate or approve policies and programs.
• Meet with prospective and extant clients to gauge which services they require.
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.
• Verify the authenticity of paperwork and supporting documents.
• Proactively look for areas of development across the immigration team, providing ongoing training and conducting reviews.
• Manage immigration audits of all legal requirements and local practices, including implementation of process improvements to meet necessary standards.

What we are looking for

• Bachelor’s degree in a related field.
• 2+ years of experience working as an immigration consultant, preferably with expertise in relocating individuals to more than one country.
• Strong decision‑making capabilities.
• Problem‑solving aptitude.
• Strong strategic planning skills.
• Extremely organized and detail‑oriented.
• Able to supervise 5‑10 people at a time.
• An understanding of best practices and a commitment to following them.
• Ability to create and maintain continuous integration and delivery of applications.
• Strong leadership skills with the ability to motivate, lead and hold people accountable.
• Outstanding verbal communication.
• Solution‑oriented approach to fulfilling duties.
• The ability to communicate both internally and externally, and to present information in a clear and concise way is essential for this role.
• Strong Microsoft Office Suite skills are essential, including Word, Excel, PowerPoint, Project and Visio.

Work conditions

• Work under pressure.
• Attention to detail.
• Large workload.

Personal suitability

• Flexibility.
• Team player.
• Excellent oral communication.
• Organized.

Job Types

Full‑time, Permanent

Pay

₹30,000.00 – ₹50,000.00 per month

Schedule

Day shift Monday to Friday

Supplemental pay types

• Commission pay.
• Performance bonus.
• Quarterly bonus.
• Yearly bonus.

Education

• Bachelor’s (Preferred)

Experience

• Immigration office: 2 years (Preferred)
• Management: 1 year (Preferred)

Work Location

In person