Associate Lead - Global Immigration

Infosys Limited; Richardson (TX); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimburse- m

401(k) plan

Paid holidays plus PTO

Job summary

Infosys is seeking an Associate Lead for its Global Immigration team in Richardson, TX. You will support day-to-day immigration operations, ensure timely case processing, maintain records, and prepare metrics and reports.

This beginner-level role offers a path to grow in global compliance and vendor coordination. Responsibilities include coordinating with vendors, tracking timelines, supporting audits, and maintaining SLAs while providing updates to stakeholders and ensuring adherence to

Qualifications

• Bachelor’s degree required; foreign equivalent considered.
• Minimum 3 years of relevant work experience with a Bachelor’s degree.
• Location is Richardson, TX; commuting distance or relocation required.

Responsibilities

• Execute and support day-to-day immigration operations and ensure timely case processing per SLAs.
• Maintain accurate immigration records, trackers, and documentation for compliance and audits.
• Prepare, validate, and distribute operational reports and metrics on time.
• Coordinate with immigration vendors to track case progress and timelines.
• Facilitate information flow between employees, stakeholders, vendors, and the immigration team.
• Support case management activities leveraging knowledge of immigration processes.
• Provide operational support to achieve service delivery goals.
• Manage stakeholder communications and provide regular status updates.
• Execute performance management processes with data tracking and reporting.
• Ensure compliance with internal policies and regulatory requirements.

Skills

Immigration operations

Audit & compliance

Vendor management

Education

Bachelor's degree or foreign equivalent

Job description

Technology|Infrastructure-Contact Center|Unified communications, Global messaging, mobility

Domain

Business Enabling Functions

Interest Group

Company

ITL USA

Requisition ID

154844BR

Infosys is looking for an Associate Lead for its Global Immigration team. In this role, the respective individual shall have knowledge of immigration policies and consulate information. Support audits and compliance, vendor management, and maintain specified SLA’s.
This is a beginner-level role ideal for candidates seeking to develop a career in global immigration operations and compliance
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Qualification
Basic

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 3 years of relevant work experience with Bachelor’s degree
• Location for this position is in Richardson, TX. Candidates must be located within commuting distance or be willing to relocate to this area.

What you will do:

• Execute & support day-to-day immigration operations and ensure timely processing of cases in accordance with established procedures and SLAs.
• Maintain accurate immigration records, trackers, and documentation to support compliance and audit requirements.
• Prepare, validate, and distribute operational reports and metrics on a timely basis.
• Coordinate with immigration vendors to track case progress, resolve issues, and ensure adherence to timelines.
• Facilitate timely flow of information and documentation between employees, stakeholders, vendors, and the immigration team.
• Support immigration case management activities by leveraging working knowledge of immigration processes and requirements.
• Provide operational support to the Immigration team to achieve service delivery and business objectives.
• Manage stakeholder communications and provide regular updates on case status and key deliverables.
• Execute unit-specific performance management processes, including data tracking, reporting, and documentation support.
• Ensure compliance with internal policies, process guidelines, and regulatory requirements.

Additional information :

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.