Branch Manager

Ferguson; Fort Smith (AR); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Job summary

Ferguson Fort Smith, AR is seeking a Branch Manager to lead a six-person team and drive local sales to achieve the goal of becoming the Top Local Supply House. The role focuses on aligning sales strategy with exceptional customer experience while ensuring a safe, efficient, and compliant operation.

The position reports to the Senior General Manager and oversees inside sales, counter, and warehouse activities with a $14M market opportunity. Competitive benefits apply.

Qualifications

• 2+ years of management/sales leadership experience.
• Minimum 5 years of plumbing and HVAC experience.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate branch operations and oversee 5 Daily Activities, P&L management, sales growth and associate development.
• Implement strategies to drive sales growth and manage profit & loss.
• Cultivate relationships with House Account customers to ensure high satisfaction.
• Execute company strategies locally to compete effectively in the market.
• Manage pricing, inventory, and logistics for an efficient workspace.
• Lead and develop all branch associates to maintain a high-performance culture.

Skills

Leadership

Sales leadership

Customer relationships

Tools

Microsoft Office

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate need for a Branch Manager in our Fort Smith, AR location. This location sells plumbing and HVAC products. Join us and lead our branch to new heights with your proven leadership and sales skills!

Role Overview

As a Branch Manager at Ferguson, you will lead an ambitious team to become the "Top Local Supply House". This role is uniquely positioned to align sales strategy with outstanding customer experience, encouraging strong local relationships. The Branch Manager is accountable for achieving sales goals, enhancing customer satisfaction, developing associates, and ensuring a safe and efficient workplace. An effective leadership approach will foster a positive culture and guide the branch towards growth and market leadership.

Position Details

• Reports to the Senior General Manager
• Direct oversight of 6 associates
• This position leads local operations of this location which includes an inside sales team, counter, and warehouse.
• Market Opportunity of $14M

Primary Responsibilities

• Coordinate all aspects of branch operations, ensuring flawless execution of the 5 Daily Activities, P&L Management, sales growth, customer service and associate development:
• Successfully implement strategies to drive sales growth and manage profit & loss.
• Cultivate positive relationships with customers, especially House Account customers, to guarantee high levels of satisfaction
• Implement company strategies at the local level to compete effectively in the market.
• Manage and optimize pricing, inventory, and logistics to maintain an efficient work environment.
• Lead, develop, and motivate all associates in the branch, encouraging a high-performance culture aligned with company values. Manage and lead all associates in their location (sales, operations, logistics associates) driving customer first focus, accountability, and a high-performance.
• Lead a First in Safety Culture by adhering strictly to HSE policies and encouraged behaviors.

Qualifications

• 2+ years management/sales leadership and minimum 5 years of plumbing and HVAC experience
• Ability to organize, prioritize, problem solve, deliver results, multi-task and effectively lead through stressful situations
• Proven track record to use data and metrics to implement effective solutions
• Strong written and verbal communication skills
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
• P&L execution and the ability to posses strong financial competence

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

$4,325.00 - $6,916.67

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information