Responsible for all aspects of builder-direct sales and operations in the DFW Market. Provides overall leadership and direction to sales, customer service and field personnel. Ensures efficient sales and operational execution while achieving targeted sales, profitability and a high level of customer satisfaction with the products and services provided by Woodmont Cabinetry.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
- Mange the Sales Team and Processes, including targeting and acquiring new customers, to achieve Sales Growth Targets, drive higher ASPs and improve profitability
- Coordinate activities of Operations Team members to maintain a consistently high level of performance and achievement of business unit goals and customer satisfaction.
- Manage, Train, Provide Performance Feedback and assign duties of department employees to ensure productivity, efficiency, and effectiveness.
- Ensure adequate staffing, both internal employees and sub-contractors, is in place to support customer demand/sales volume.
- Ensure all team activities are compliant with company policy, government regulations and OSHA
- Maintain good relationships with customers including periodic job-site and office visits
- Manage track and report key performance metrics including Sales to Budget, Profitability, On Time Complete Installs, Time-to-Fix, safety and other performance data reporting.
- Initiate and support continuous improvement activities throughout the organization
ESSENTIAL QUALIFICATIONS AND SKILLS
- 10 years in Sales Management position with successful track record in building/construction industry. Strong preference for experience selling cabinetry to Builders in DFW Market.
- Demonstrated successful ability to lead people and get results through others
- Demonstrated successful ability to build positive partnerships and work collaboratively with department, cross-functional business teams and customers
- Excellent verbal and written communication skills with the ability to interact with customers
- Excellent problem solving, critical thinking and decision making skills
- Bachelor’s Degree in business or related field
- Demonstrated ability to map process flows, analyze processes and implement process improvements
- High Proficiency with Microsoft Office Suite