Branch Manager

LandCare; California (MO); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Company-provided vehicle

Medical, dental, and vision coverage

401K with 3.5% company match

Paid Time Off + 9 holidays

Formal training and development

Job summary

LandCare in the United States seeks a Branch Manager to provide leadership for the local market, directing teams to delight customers and drive strong business results. The role owns landscape quality, client service, and branch culture.

You will lead teams, develop growth plans, and oversee service quality, safety, and value delivery while building relationships with top customers and pursuing new business opportunities.

Qualifications

• Leadership experience in a branch or team setting.
• Strong focus on service, quality, safety, and values.

Responsibilities

• Lead a culture focused on service, quality, safety, and LandCare’s core values.
• Provide vision and direction for the branch’s goals and objectives.
• Build teams by developing growth plans for branch members.
• Drive customer satisfaction and retention with top customers.
• Coach teammates to deliver excellent service and communication.
• Coordinate Account Managers and Production Managers to deliver landscaping results.
• Maintain the LandCare Landscape Quality Audit process with managers to identify needs and opportunities.
• Develop growth strategy by identifying key customer segments and prospects.
• Prospect for potential clients and pursue new relationships.
• Lead networking events to foster relationships with customers and represent LandCare.
• Review branch budget, P&L performance, and financial health.
• Ensure bids are accurate and well-priced.
• Drive health measures: safety, retention, growth, profitability.

Skills

Leadership

Client relationship management

New business development

Strategic planning

Job description

At LandCare, we’re passionate about creating meaningful environments for our customers and employees. Our teams make it happen with strong communication skills, service-minded work ethic, and most of all, teamwork.

We’re a growing company with a footprint that spans the country

• 3,000 Employees coast to coast
• 70+ Locations in 25 states
• 25+ Years in business
• $300M in annual sales

With a strong, stable foundation, you can look forward to growth opportunities with us.

THE POSITION

Branch Managers at LandCare provide vision and leadership for the branch, and are responsible for all aspects

of the business in their local market. Branch Managers manage strong teams to ensure we delight our

customers and generate strong business results. The position has ownership of our landscape quality, client

service and retention, new business development, safety, and the overall culture of the branch.

WHAT WILL YOU BE DOING?

Leadership

• Lead a culture focused on service, quality, safety, and the promotion of LandCare’s core values
• Provide vision and direction, ensuring all team members understand the branch’s goals and objectives
• Build strong teams by developing and implementing personal growth plans for branch team members

Client Service and Retention

• Drive customer satisfaction and retention by developing deep relationships with the branch’s top customers
• Coach team members to provide excellent service and communication to all customers
• Ensure the team’s Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needs
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunities

New Business Development

• Develop growth strategy for your market by identifying key customer segments and individual prospects
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Business Performance

• Review and manage branch budget, P&L performance, and overall financial health of the location
• Collaborate with the management team to ensure work bids are accurate and appropriately priced
• Drive performance of LandCare’s four measures of health: safety, customer retention, portfolio growth, and profitability

Besides the great team environment and the ability to work outside, we also have a strong benefits package for

our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $100,000-$130,000 (commensurate with experience).