Branch Manager

Rippling, Inc.; Boise (ID); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Full Healthcare, Vision, and Dental

5% Retirement Savings Plan

$50,000 Life Insurance

Growth opportunities

Job summary

Axis Portable Air is seeking a Branch Manager to lead daily branch operations, coordinate equipment delivery and installs, and drive customer satisfaction. You will manage reservations, contracts, and inventory while collaborating with sales to deliver superior service.

Ideal candidates have a bachelor’s degree and experience with rental software, Excel, and Salesforce, are well organized, and can multitask in a fast-paced environment.

Qualifications

• Experience with rental software and MS Office tools is required.
• Strong organizational and multitasking abilities are essential.
• Ability to work independently and as part of a team; strong problem solving.

Responsibilities

• Oversee branch operations to meet customer expectations.
• Coordinate equipment delivery and installs.
• Maintain inventory, logs, and vendor documentation.
• Dispatch and manage rental reservations and contracts.
• Lead with local sales to optimize customer experience.
• Ensure compliance with policies and procedures.

Skills

Rental software

Excel

Salesforce

Organization

Multitasking

Independent work

Team player

Problem solving

Education

Bachelor’s degree in related field

Tools

Salesforce

Job description

Axis Portable Air is the industry’s most disruptive and fastest-growing equipment rental company. We deliver and install portable HVAC equipment across the nation, powered by our rapidly growing network of over 45 offices.

Our secret? A people-first culture that rewards teamwork, work-ethic, and taking ownership—literally. With our Team Ownership Program, every employee receives $10,000 in annual company profit units each year making them an owner of the business. When the company wins, you win too.

Job Type: Full-Time

DAILY EXPECTATIONS:

• The Branch Manager ensures that all operational duties are performed in an efficient manner at the branch location in order to fulfill and exceed customer expectations.
• Responsible for the day-to-day operations at the branch.
• Exhibit teamwork skills alongside the sales team to ensure we have a realistic work schedule and meet or exceed customer expectations.
• Assist with equipment delivery and installs in the field when needed.
• Ensure branch location and staff adhere to all company best practices, policies and procedures
• Collaborate with local sales leader to ensure best possible experience for Axis customers and employees

JOB REQUIREMENTS:

• Using the company's software tools, ensure rental & sales contracts and invoices are produced accurately and in a timely manner.
• Responsible for execution and management of all rental reservations and contracts.
• Dispatch & coordinate delivery/pick up of equipment, parts, service calls & maintain accurate logs.
• Manage inventory, execute scheduled shop/yard walks, & maintain accurate logs.
• Issue, receive, & manage purchase orders.
• Manage on-call schedule at the branch
• Manage cash customer activities and communicate process with sellers.
• Maintain employee files and manage work hours.
• Operate forklift and load/unload delivery trucks.
• Deliver/Pick Up & Install Company equipment as needed from time to time.
• Perform other tasks and duties as assigned by Management.

PREFERRED SKILLS & ATTRIBUTES:

• Bachelor’s degree in a related field preferred, not required
• Must have experience/skill with typical software tools and IT tools. (rental software, Excel, Salesforce)
• Must be organized and able to multitask.
• Must be able to work independently and prioritize efficiently.
• Must be able to work in a team environment.
• Must be able to demonstrate problem solving skills.

WORK ENVIRONMENT & BENEFITS

• Fast paced, rapidly growing company
• Energetic, fun, and motivating work environment
• Challenging, but encouraging atmosphere
• Growth opportunities
• Full Healthcare, Vision, and Dental Coverage
• 5% Retirement Savings Plan
• $50,000.00 in Life Insurance

Axis Portable Air does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.