Branch Manager

City of Lincoln; Bloomington (IL); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

Unlimited PTO

Career journey planning

Community involvement opportunities

Job summary

Peoplelink Group is seeking a Branch Manager in Bloomington to lead branch operations, develop recruiters, and deliver responsive customer service. This role is ideal for someone who knows recruiting, enjoys meeting people, and wants to grow local accounts.

You’ll grow customer relationships, lead hiring from sourcing to onboarding, and coach teams to achieve goals while ensuring compliant hiring practices and excellent service. Local travel required.

Qualifications

• Experience in recruiting, staffing operations, or customer-facing roles.
• Ability to coach, motivate, set expectations, and hold a team accountable.
• Strong communication with customers, candidates, employees, and community contacts.
• Associate degree or equivalent experience; valid driver's license and vehicle for local travel.

Responsibilities

• Grow and retain customer relationships through strong service and account support.
• Lead recruiting and hiring from sourcing through onboarding and retention.
• Coach recruiters with clear expectations, feedback, recognition, accountability.
• Build connections across the local market through networking and outreach.
• Manage branch goals, budget, productivity, and performance metrics.
• Ensure compliant hiring practices and employment law adherence.
• Provide flexible support outside normal business hours as needed.
• Perform other duties as assigned.

Skills

Recruiting

Staffing operations

Workforce management

Customer-facing experience

Coaching

Communication

Networking

Education

Associate degree or equivalent experience

Job description

Compensation: $66-$82k + Commission

Schedule: In-office, travel locally. Monday-Friday 8AM-5PM

How You’ll Do It

As Branch Manager, you will lead branch operations, develop recruiters, and deliver responsive customer service. This is an ideal next step for someone who knows recruiting and hiring, enjoys meeting people, and has the initiative to learn sales and grow local accounts.

• Grow and retain customer relationships through strong service, problem-solving, and expanded account support.
• Lead recruiting and hiring from sourcing and screening through onboarding, placement, and retention.
• Motivate and coach recruiters through clear expectations, regular feedback, recognition, accountability, and hands-on support.
• Build connections across the local market through networking, community involvement, referrals, customer visits, and prospect outreach to grow the customer base.
• Understand changing customer needs and provide practical staffing solutions with timely, honest communication.
• Manage branch goals, budget, productivity, service, and performance metrics to support profitable growth.
• Ensure compliant hiring practices and adherence to employment laws and company policies.
• Provide flexible support outside normal business hours when customer or employee needs require it.
• Perform all other duties as assigned.

What You’ll Bring

This is a strong next step for a proven recruiter, staffing professional, customer service leader, or team lead ready for broader leadership.

• Recruiting, hiring, staffing operations, workforce management, or related customer-facing experience.
• Ability to coach, motivate, set expectations, and hold a team accountable.
• Confidence speaking with customers, candidates, employees, and community contacts.
• A customer-first mindset with strong problem-solving skills and direct communication.
• Initiative and willingness to learn sales, create new connections, network throughout the market, and turn relationships into customer opportunities.
• Associate degree or equivalent experience; valid driver’s license, reliable transportation, and a personal vehicle for local travel.

The Benefits:

We take care of our team and provide great benefits:

• Responsible Time Off (Unlimited PTO program)
• Career Journey planning and employee recognition
• Culture is important to us and there are numerous options to get involved and collaborate, including giving back to our local communities, staying fit, joining our cultural networks, and having fun and celebrating together!

The Company

Peoplelink has been a cutting-edge leader in the staffing industry, placing more than 14,000 employees on job assignments each and every day. Your contributions,both big and small will be valued, recognized, and rewarded at every step along our exciting journey. Our team is passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers.

Physical Requirements

To successfully perform the duties of this job, the staff associate is required to have the ability and skills sufficient to communicate and visit other offices, prospects and clients.

Peoplelink Group is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.