Branch Manager

Empowered-Community-Services-LLC; Beavercreek (OH); On-site; USD 60,000 - 70,000; Full time

Job summary

Empowered Community Services LLC. in Beavercreek, OH is seeking a Branch Manager to lead daily operations at a busy community services site. You will supervise staff, ensure enrollment targets are met, and maintain program documentation and regulatory compliance.

The role emphasizes safety, service quality, and effective communications with families, caseworkers, and leadership. This full-time position requires strong coordinating and transportation skills to support the people we serve.

Qualifications

• Associate degree or 7 years professional experience in Human Services/Healthcare/Sales or combination.
• Criminal Background Check required.
• Drug Screen and Physical required.
• CPR and First Aid certification required.
• Driver’s License and MV history review required.
• Commitment to providing excellent care and customer service.
• Ability to adapt, think critically and be creative.
• Employee must be physically capable of bending, reaching, transferring and lifting people with assistance.

Responsibilities

• Maintain enrollment targets of Empowered Center, conduct tours, educate families and caseworkers, complete intake and annual meetings.
• Oversee day-to-day branch operations, supervise staff, maintain customer service and communications with families, secure property daily.
• Ensure complete and accurate program documentation (time/attendance, goals, transportation, trips).
• Promote safety and wellness, timely incident reporting.
• Schedule and lead staff meetings, trainings, and develop staff competencies.
• Possibly perform duties of Assistant Branch Manager including direct care and transporting clients.
• Drive continuous quality improvement of services, facilities, vehicles, and equipment; ensure branch cleanliness and supplies.
• Perform other duties as assigned by the CEO.

Skills

Leadership

Customer service

Critical thinking

Communication

Adaptability

Physical capability

Education

Associate degree or 7 years experience in Human Services/Healthcare/Sales

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch Manager

FullTime Beavercreek, OH, US

3 days ago Requisition ID: 1020

Salary Range: $60,000.00 To $70,000.00 Annually

ABOUT EMPOWERED

We provide meaningful day services, employment, and transportation services to adults with intellectual and developmental disabilities.

JOB DESCRIPTION

To manage operations at a given Empowered Community Services branch locations including but not limited to: staff oversight, recruitment and retention of program participants, programmatic and regulatory compliance, program/activity oversight and the proper stewardship of company facilities and property.

JOB RESPONSIBILITIES

1. Responsible for maintaining enrollment targets of Empowered Center including conducting tours, educating families and caseworkers, completing intake and annual meetings for the people we serve.
2. Responsible for the day-to-day operations of an Empowered Community Services Branch including supervision of all Branch employees, regular customer service and communications to families, properly opening and closing the branch daily, securing the property and parking lot each day.
3. Responsible for all aspects of complete and accurate program documentation including: time and attendance, program and goal documentation, transportation and trip documentation.
4. Promoting and maintaining a culture of safety and wellness including responsibility for timely and accurate incident reporting.
5. Schedule and lead staff meeting, staff training and develop staff competencies.
6. As necessary perform the duties of an Assistant Branch Manager including direct care and transporting the people we serve.
7. Responsible for the continuous quality improvement of Empowered services, the building we work in and the vehicles and equipment we use. Ensure the cleanliness of the Branch and sufficient stock of program supplies, cleaning and paper products.
8. Perform any other duties related to Empowered Services as be assigned by the CEO.

QUALIFICATION REQUIREMENTS

1. Associate degree or at least 7 years professional experience in the Human Services Field, Healthcare, Sales or some combination of experience.
2. Criminal Background Check
3. Drug Screen and Physical
4. Certification in CPR and First Aid.
5. Driver’s License and Bureau of Motor Vehicle Driver History Review
6. A commitment to providing excellent care and customer service.
7. Ability to adapt to changing circumstances, critical thinking skills and creativity.
8. Employee must be physically capable of bending, reaching, transferring, assisting with transfers and lifting people who require physical assistance.

REPORTS TO: The District Manager CHANGES IN JOB DESCRIPTION, JOB RESPONSIBILITIES, ETC.: Empowered Community Services LLC. reserves the right to make changes to all aspects of the above job description as it deems necessary.