Branch Manager

The-Workplace-Advisors; Addison (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Employee ownership through ESOP

401(k) with employer match

Health insurance

Life and long-term disability

Optional dental coverage

Short-term disability coverage

Paid time off (PTO)

Job summary

Erickson’s Flooring & Supply seeks an experienced Branch Manager to lead our Chicago-area Addison, IL branch. The role oversees sales, customer service, warehouse and delivery operations, building strong customer relationships for profitable growth.

The ideal candidate will have 5+ years of sales experience, 2+ years of warehouse management, and a hands-on leadership style. ESOP ownership, solid benefits, and a collaborative team await the right candidate.

Qualifications

• 5+ years of sales experience required.
• 2+ years of warehouse management experience required.
• Forklift operation ability.
• Regularly lift 20 to 80 pounds.
• Valid driver’s license and reliable transportation.

Responsibilities

• Oversee all sales and customer service activity for the branch and drive profitable growth.
• Acquire new business through referrals, networking, and prospecting.
• Support branch customers with account management and service.
• Assist walk-in customers with product pickup and selection.
• Manage warehouse and delivery operations, ensure on-time shipments.
• Maintain inventory accuracy through receiving, stocking and cycle counts.
• Recruit, onboard, and train branch staff with corporate support.
• Coach staff and enforce company policies and service standards.

Skills

Sales experience

Leadership

Customer service

Team training

Inventory management

Problem-solving

Communication

Education

High school diploma or equivalent

College degree is a plus

Tools

Forklift operation

Microsoft Office

Job description

Full time | The Workplace Advisors | United States

Job Information

Building Products

70,000-80,000

Work Experience 5+ years

City Addison

State/Province Illinois

60101

Job Description

Company: Erickson’s Flooring & Supply is a wholesale distributor of hardwood flooring, multi-layered vinyl and rigid core products, finishes, adhesives, and sanding and installation supplies and equipment. Founded in Detroit in 1943, Erickson’s serves flooring contractors, installers, and dealers across Michigan, Illinois, Indiana, Ohio, and Wisconsin from locations in Ferndale, Grand Rapids, Chicago, Indianapolis, and Kalamazoo. Along with top industry brands, we offer machine repair, financing and equipment leasing, technical support, and contractor training taught by NWFA-certified instructors. Since 2022, Erickson’s has been 100% employee-owned, and that ownership shows in how we serve our customers every day. As we like to say, “We care more because we own the place!” For more about us, please visit our website at www.ericksonsfloors.com .

Job Description: Erickson’s Flooring & Supply seeks an experienced Branch Manager to lead our Chicago-area branch in Addison, IL. The Branch Manager will oversee sales, customer service, warehouse, and delivery operations for the branch, building strong customer relationships and driving consistent, profitable growth. The right candidate will have 5+ years of sales experience, 2+ years of warehouse management experience, and a hands-on leadership style. You will have the benefit of working for a respected, long-established distributor where every employee has a stake in the company’s success.

This is a hands-on leadership role in a close-knit branch with a Customer Service Representative and a Driver/Warehouse team member, supported by three Account Managers who call on branch customers throughout its delivery area. Self-motivated leaders who enjoy serving contractors, running an efficient operation, and growing a business are encouraged to apply. Candidates living within a 45-minute drive of Addison are preferred.

The position offers:

Employee ownership through the company ESOP

401(k) with employer match

Health insurance

Life and long-term disability insurance

Optional dental and short-term disability coverage

Paid time off (PTO)

Responsibilities: The candidate will:

Oversee all sales and customer service activity for the branch, building relationships with customers at all levels to deliver consistent and profitable growth

Acquire new business through referrals, networking, and self-initiated prospecting

Partner with the Account Managers who serve branch customers to support sales growth and customer service

Assist walk-in customers with product pickup and product selection

Support Customer Service in handling inbound phone and email inquiries

Manage warehouse and delivery operations, ensuring all scheduled deliveries ship accurately and on time

Maintain inventory accuracy through effective receiving, stocking, and cycle count practices

Keep the branch clean, organized, well-maintained, and secure

Recruit, select, onboard, and train branch employees with the support of the corporate team

Coach, counsel, and develop staff, and address performance issues with the support of the corporate team

Implement company policies and procedures and model the values, culture, technical expertise, and level of customer service that drive the company’s growth

Requirements

Requirements: The candidate must:

Hold a high school diploma or equivalent; a college degree is a plus

Have 5+ years of sales experience, preferably in the flooring, building products, or wholesale distribution industry

Have 2+ years of warehouse management experience

Be able to operate a forklift

Be able to regularly lift 20 to 80 pounds

Have a valid state-issued driver’s license and reliable transportation

Demonstrate strong leadership, organization, communication, and problem-solving skills

Have a strong customer focus and be dependable and self-motivated

Have computer proficiency in Microsoft Office

Experience serving flooring contractors, installers, or dealers is preferred

Knowledge of hardwood flooring, sand and finish products, or inventory management systems is a plus

No calls to Erickson’s Flooring & Supply, please.