Branch Leadership Associate – Loans & Customer Solutions

Jobtome; Clover (SC); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off and holidays

Job summary

OneMain is seeking an Assistant Manager to support Branch Managers by leading staff development and delivering exceptional customer experiences through informed underwriting decisions and loan lifecycle management.

You will build relationships with customers, present tailored financial solutions, and coach team members to meet sales and collections goals while ensuring regulatory compliance. This on-site role offers growth toward leadership positions within the branch network.

Qualifications

• HS Diploma or GED is required.
• Proven experience in achieving established business goals and objectives.
• Experience in financial services leadership.
• Current insurance licensure in state.

Responsibilities

• Deliver results related to sales and collections goals and exceed customer expectations.
• Develop relationships with customers throughout the loan process and life cycle.
• Present financial solutions that meet customer goals.
• Present optional insurance products to customers.
• Educate customers on loan terms and conditions for clear understanding.
• Utilize credit underwriting techniques and sales tools.
• Manage loan life cycle including closing, collections, and compliance with laws.
• Assist in training and coaching Branch Team Members and lead in Branch Manager absences.

Skills

Leadership

Training

Customer service

Education

HS Diploma/GED

Bachelor’s degree in business/finance

Job description

OneMain is seeking an Assistant Manager to support Branch Managers by leading staff development and delivering exceptional customer experiences through informed underwriting decisions and loan lifecycle management.

You will build relationships with customers, present tailored financial solutions, and coach team members to meet sales and collections goals while ensuring regulatory compliance. This on-site role offers growth toward leadership positions within the branch network.