Branch Leader: Small Business Growth & Service

KeyCorp; Portland (OR); On-site; USD 69,000 - 105,000; Full time

Job summary

KeyCorp in Portland, OR seeks a Branch Manager to lead a team delivering outstanding client service and financial solutions. You will coach staff, develop small business relationships, and drive branch performance while ensuring compliance and efficiency in daily operations.

You will engage with local business clients, build centers of influence, and partner with Investment Services, Mortgage and Business Banking teams to grow the bank's market presence.

Qualifications

• High School Diploma, GED, or equivalent; Bachelor's preferred.
• Minimum 3 years in a sales role with leadership and coaching experience.
• At least 3 years of small business deposit/credit experience.
• Understanding of financial statements and consumer credit metrics.
• Ability to influence partners and COIs to promote business.

Responsibilities

• Lead, coach, and develop branch team to meet sales and service goals.
• Engage with small business clients in the community to grow relationships.
• Ensure regulatory compliance, security, and internal controls at branch.
• Oversee staffing, scheduling, and onboarding of teammates.
• Deliver coaching and performance management using tools and training.

Skills

Leadership

Sales capability

Public speaking

Client relationship building

Education

High School Diploma / GED

Bachelor's Degree (preferred)

Job description

KeyCorp in Portland, OR seeks a Branch Manager to lead a team delivering outstanding client service and financial solutions. You will coach staff, develop small business relationships, and drive branch performance while ensuring compliance and efficiency in daily operations.

You will engage with local business clients, build centers of influence, and partner with Investment Services, Mortgage and Business Banking teams to grow the bank's market presence.