Branch Leader - Small Business Banking & Growth

KeyBank; Eggertsville (NY); On-site; USD 69,000 - 105,000; Full time

Job summary

KeyBank is seeking a Branch Manager in New York to lead a dynamic team focused on delivering superior client service and driving growth for small business customers. You will coach the team, manage branch operations, and build strong community ties to expand client relationships.

The role emphasizes regulatory compliance, staff development, and a proactive sales culture to meet branch goals and performance targets in a busy market.

Qualifications

• Minimum 3 years of sales leadership experience.
• Proven ability to lead and coach a sales team.
• Experience in small business deposit/credit and financial statements.

Responsibilities

• Lead and coach branch team to deliver outstanding client service.
• Develop centers of influence and networks in the community for referrals.
• Acquire new clients and deepen existing relationships.
• Ensure compliance with regulatory and internal controls.

Skills

Client relationship management

Sales leadership

Coaching & performance management

Regulatory compliance

Public speaking

Talent recruitment

Operational oversight

Budgeting

Banking product knowledge

Community engagement

Education

Bachelor's Degree (preferred)

High School Diploma / GED

Notary License (preferred)

Tools

CRM systems

Job description

KeyBank is seeking a Branch Manager in New York to lead a dynamic team focused on delivering superior client service and driving growth for small business customers. You will coach the team, manage branch operations, and build strong community ties to expand client relationships.

The role emphasizes regulatory compliance, staff development, and a proactive sales culture to meet branch goals and performance targets in a busy market.