Branch Leader in Training

Hertz; Southfield (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Discounts on rentals

Paid time off

Medical/dental/vision

401(k) matching

Parental leave

Employee assistance

Educational reimbursement

Voluntary insurance

Theme park tickets

Gym discounts

Job summary

Hertz Local Edition is seeking a Manager Trainee to learn and run a local rental branch, delivering outstanding customer experiences while supporting daily operations. The program outlines a clear path to Branch Manager within 12–18 months through structured hands-on training and real-world responsibilities.

In this hands-on role, you’ll develop in sales, customer service, operations, and fleet logistics, preparing you for leadership with Hertz.

Qualifications

• Must be at least 20 years old
• Valid driver's license required
• Flexible availability, including nights, weekends and holidays
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast-paced, customer-facing environment
• Professional appearance and reliable attendance

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

Skills

Customer service

Sales

Time management

Strong communication

Multitasking

Professional appearance

Reliable attendance

Adaptable

Self-motivated

Job description

Hertz Local Edition is seeking a Manager Trainee to learn and run a local rental branch, delivering outstanding customer experiences while supporting daily operations. The program outlines a clear path to Branch Manager within 12–18 months through structured hands-on training and real-world responsibilities.

In this hands-on role, you’ll develop in sales, customer service, operations, and fleet logistics, preparing you for leadership with Hertz.