Branch Leader II: Drive Growth & Customer Excellence

PNC; Groveland (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Pension plan

Stock purchase plan

Dependent care reimbursement

Education assistance

Wellness program

Paid time off

Job summary

PNC’s Groveland branch is seeking a Branch Manager II to lead daily operations, drive sales and service, and ensure risk and regulatory compliance in a busy retail environment. You will coach a frontline team, partner with ecosystem stakeholders, and deliver a seamless omni-channel customer experience.

The role emphasizes revenue growth, customer loyalty, and talent development, while maintaining high standards of risk management and process discipline.

Qualifications

• 5+ years of related experience, and at least 2 years of supervision experience.
• Strong knowledge of branch banking and risk/compliance.
• Notary Public license required in applicable state.

Responsibilities

• Lead planning and execution to drive branch performance.
• Grow revenue through consumer and business banking and partnerships.
• Deliver a differentiated client experience in an omni-channel environment.
• Develop a high-performing branch team through coaching and development.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Education

No Degree

Job description

PNC’s Groveland branch is seeking a Branch Manager II to lead daily operations, drive sales and service, and ensure risk and regulatory compliance in a busy retail environment. You will coach a frontline team, partner with ecosystem stakeholders, and deliver a seamless omni-channel customer experience.

The role emphasizes revenue growth, customer loyalty, and talent development, while maintaining high standards of risk management and process discipline.