Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase; Upland (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in California is seeking a Branch Manager to lead a branch team, drive deposits and investments, ensure operational excellence, and deliver exceptional client experiences. You will coach staff, manage schedules, and foster a culture of service, innovation, and integrity.

The role emphasizes strong leadership, risk awareness, and community engagement while enabling growth through team development and strategic execution of branch goals.

Qualifications

• Passion for creating exceptional client experiences and a welcoming branch culture.
• Proven leadership with coaching and team empowerment to achieve results.
• Strong multitasking across competing branch priorities.
• Ability to make sound decisions in a fast-paced environment.
• Experience maintaining a strong risk and control environment.
• Ability to connect teams and clients with technology.
• 2+ years of management or Chase leadership experience.
• High school diploma or GED or foreign equivalent.
• Ability to work branch hours including weekends and evenings.
• Preferred: college degree or military equivalent.

Responsibilities

• Inspire and lead branch team with a clear vision and embody values.
• Grow deposits and investments using the Branch Scorecard.
• Meet client needs to build lasting relationships and trust.
• Coach, provide feedback, and celebrate successes to boost morale.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment by following policies.

Skills

Leadership

Coaching

Customer relations

Decision making

Risk management

Tech adoption

Team empowerment

Communication

Time management

Branch operations

Education

High school diploma

GED

Foreign equivalent

Job description

JPMorgan Chase in California is seeking a Branch Manager to lead a branch team, drive deposits and investments, ensure operational excellence, and deliver exceptional client experiences. You will coach staff, manage schedules, and foster a culture of service, innovation, and integrity.

The role emphasizes strong leadership, risk awareness, and community engagement while enabling growth through team development and strategic execution of branch goals.