Branch Leader: Growth, Service & Team Coaching

Peoples Bank (AR); Benton (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Peoples Bank (AR) seeks a key leader to drive branch performance, deliver an exceptional customer experience, and develop a high-performing team in Benton, AR.

You will lead, coach, and develop CSR and Teller staff; foster a customer-centric culture focused on growth and service; review performance and provide feedback; maintain expert knowledge of bank products and operational processes; ensure compliance with policies and regulatory requirements; manage branch cash balances and internal

Qualifications

• Proven leadership and supervisory experience.
• Strong communication and conflict resolution skills.
• Solid understanding of banking operations and compliance.
• Customer-focused with a passion for relationship building.
• Excellent organizational and multitasking skills.

Responsibilities

• Lead, coach, and develop CSR and Teller staff
• Create a customer-centric culture focused on growth and service
• Review staff performance and provide constructive feedback
• Maintain expert knowledge of bank products and operational processes
• Ensure compliance with all bank policies and regulatory requirements
• Manage branch cash balances and internal controls
• Set, monitor, and achieve branch performance and growth goals

Skills

Leadership

Communication

Banking operations

Customer service

Organization

Job description

Peoples Bank (AR) seeks a key leader to drive branch performance, deliver an exceptional customer experience, and develop a high-performing team in Benton, AR.

You will lead, coach, and develop CSR and Teller staff; foster a customer-centric culture focused on growth and service; review performance and provide feedback; maintain expert knowledge of bank products and operational processes; ensure compliance with policies and regulatory requirements; manage branch cash balances and internal