Branch Leader: Growth, Service & Community

JPMorgan Chase & Co.; Framingham (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Branch Manager in Framingham, MA, to lead a team, deliver exceptional client service, and drive deposits and investments growth. You will coach staff, manage branch operations, and represent the brand with hospitality while leveraging modern banking tech.

The role requires 2+ years of Chase leadership experience, a high school diploma, and flexibility to work weekends/evenings. Travel for training may be required.

Qualifications

• 2+ years of management or equivalent Chase leadership experience.
• High school diploma or GED is required.
• Ability to work branch hours including weekends and evenings.
• Passion for creating exceptional experiences and leading a team.
• Strong risk and control awareness and integrity.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Build and cultivate a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence.
• Ensure strong risk and control environment by adhering to policies and procedures.

Skills

Leadership

Customer service

Coaching

Multitasking

Decision making

Technology adoption

Education

High school diploma or GED

Bachelor's degree or military equivalent

Job description

JPMorgan Chase & Co. seeks a Branch Manager in Framingham, MA, to lead a team, deliver exceptional client service, and drive deposits and investments growth. You will coach staff, manage branch operations, and represent the brand with hospitality while leveraging modern banking tech.

The role requires 2+ years of Chase leadership experience, a high school diploma, and flexibility to work weekends/evenings. Travel for training may be required.