Branch Leader: Growth, Operations & Team Culture

Landscape Workshop; Covington (LA); On-site; USD 120,000 - 160,000; Full time

Job summary

Landscape Workshop seeks a General Manager to own branch performance, culture, and growth. You will lead a team and set the tone for safety, quality, and customer service, with corporate support providing resources and services.

You’ll drive sales, manage budgets, and ensure exceptional client satisfaction to sustain 90%+ retention. As GM, you’ll recruit, train, and mentor Account/Field Managers, develop careers, and oversee multiple projects while leveraging financial statements to guide

Qualifications

• Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
• Sales & Service: Proven success managing customer relationships and driving revenue.
• Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
• Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
• Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
• Communication: Strong written and verbal communication skills in English.
• Leadership Mindset: Commitment to developing people both professionally and personally.

Responsibilities

• Build and sustain a performance-driven, safety-first culture.
• Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
• Oversee production schedules, resource planning, and quality control across multiple projects.
• Maintain labor efficiency and optimize workflows for maximum productivity.
• Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
• Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
• Understand and leverage financial statements to make informed decisions.
• Ensure delivery of exceptional service to achieve 90%+ customer retention.
• Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
• Recruit, train, and mentor Account Managers, Field Managers, and crews.
• Identify high-potential team members for advancement and actively develop their careers.
• Conduct regular performance reviews and provide actionable feedback.
• Maintain an active recruiting pipeline to meet current and future staffing needs.

Skills

Team leadership

Sales & service

Financial acumen

Communication

Strategic thinking

Education

Bachelors or Associates in horticulture/landscape management

Job description

Landscape Workshop seeks a General Manager to own branch performance, culture, and growth. You will lead a team and set the tone for safety, quality, and customer service, with corporate support providing resources and services.

You’ll drive sales, manage budgets, and ensure exceptional client satisfaction to sustain 90%+ retention. As GM, you’ll recruit, train, and mentor Account/Field Managers, develop careers, and oversee multiple projects while leveraging financial statements to guide