Branch Leader & Growth Coach

Desert Financial Credit Union; Chandler (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Desert Financial Credit Union in Chandler, AZ seeks an Assistant Branch Manager to partner with the Branch Manager in driving sales growth, member satisfaction, and regulatory compliance. As second-in-command, you will lead daily branch operations and supervise Experience Specialist teams, ensuring consistent performance across locations.

You will coach and develop high-performing teams, manage performance metrics, support business development, and participate in community outreach.

Qualifications

• Must have leadership experience in retail banking or financial services

Responsibilities

• Develop team performance through coaching and onboarding
• Lead branch operations and supervise Experience Specialist teams
• Drive sales growth and member satisfaction while ensuring regulatory compliance
• Manage performance metrics and provide career development opportunities
• Provide coverage for Branch Manager during absences and support cross-functional initiatives
• Coordinate community outreach and business development initiatives
• Oversee training programs and adherence to standard operating procedures

Skills

Leadership

Coaching

Team development

Customer service

Communication

Problem solving

Financial services knowledge

Education

Bachelor’s Degree in Business or related field

Notary Public

NMLS registration

Tools

CRM systems

Banking software

Job description

Desert Financial Credit Union in Chandler, AZ seeks an Assistant Branch Manager to partner with the Branch Manager in driving sales growth, member satisfaction, and regulatory compliance. As second-in-command, you will lead daily branch operations and supervise Experience Specialist teams, ensuring consistent performance across locations.

You will coach and develop high-performing teams, manage performance metrics, support business development, and participate in community outreach.