Branch Leader: Grow Local Banking & Client Success

KeyBank; Castle Pines (CO); On-site; USD 69,000 - 105,000; Full time

Job summary

KeyBank's Castle Pines Branch seeks a results-driven Branch Manager to lead a high-performing team, build strong small-business relationships, and deliver exceptional client service in a regulatory-compliant environment.

You will coach staff, recruit and onboard teammates, and drive sales with a focus on community engagement and financial solutions that promote client financial wellness.

Qualifications

• Minimum of 3 years' experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team.
• Minimum of 3 years' experience in business deposit/credit experience and familiarity with small business operations
• General understanding of financial statements and concepts
• Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports
• Demonstrated ability to leverage Centers of Influence (COIs) to further promote business
• Demonstrated experience with influencing business partners such as Key Investment Services, Mortgage and Business Banking sales professionals
• Strong public speaking skills and effective communication

Responsibilities

• Engages in outside calling to small business clients in and around the community delivering the full depth and breadth of products and services Key offers.
• Grow the business through retention, expansion, and acquisition tactics and lead the branch team to success.
• Lead and develop the branch team, ensuring understanding of Key’s products and services and sales processes.
• Facilitate partnerships with COIs and internal partners to deepen client relationships.
• Manage staffing, scheduling, recruiting, onboarding and training of branch teammates.
• Deliver coaching and performance management through observation and development plans.
• Ensure regulatory, security and internal control compliance and timely completion of branch tasks.
• Work on Saturdays as directed by management.
• Perform other duties as assigned and adapt to changing responsibilities

Skills

Client experience

Outside calling

Sales leadership

Coaching

Regulatory compliance

Public speaking

Recruiting

Training

Financial services knowledge

Relationship building

Education

High School Diploma

Bachelor's degree (preferred)

Job description

KeyBank's Castle Pines Branch seeks a results-driven Branch Manager to lead a high-performing team, build strong small-business relationships, and deliver exceptional client service in a regulatory-compliant environment.

You will coach staff, recruit and onboard teammates, and drive sales with a focus on community engagement and financial solutions that promote client financial wellness.