Branch Leader: Grow Deposits, Elevate Service

JP Morgan Chase; San Jose (CA); On-site; USD 56,000 - 81,000; Full time

Job summary

JPMorgan Chase in San Jose is seeking a Branch Manager to lead daily operations, drive deposits and investments, and coach a high-performing team. You will ensure exceptional client service and foster a welcoming culture aligned with Chase’s Service, Heart, Curiosity, Courage, and Excellence values.

The role requires building relationships with clients and the community while upholding risk management, policy compliance, and regulatory requirements.

Qualifications

• Experience leading branch teams and coaching staff.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong commitment to risk, controls, and policy compliance.
• Willingness to work weekend/evening hours.
• 2+ years of management experience in retail banking or Chase leadership.
• High school diploma or equivalent.

Responsibilities

• Motivate the branch team with a clear vision and values.
• Grow deposits and investments using Branch Scorecard.
• Understand and meet client needs to build relationships.
• Coach and develop high-performing team.
• Encourage ongoing learning and development.
• Build relationships with local businesses and community.
• Maintain strong risk and control environment per policies.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Technology adoption

Team development

Stakeholder management

Education

High school diploma

Bachelor's degree (preferred)

Job description

JPMorgan Chase in San Jose is seeking a Branch Manager to lead daily operations, drive deposits and investments, and coach a high-performing team. You will ensure exceptional client service and foster a welcoming culture aligned with Chase’s Service, Heart, Curiosity, Courage, and Excellence values.

The role requires building relationships with clients and the community while upholding risk management, policy compliance, and regulatory requirements.