Branch Leader: Grow Deposits, Elevate Customer Experience

JPMorgan Chase & Co.; Charleston (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Charleston, SC, seeks a Branch Manager to lead a branch with a focus on delivering exceptional client service and building lasting relationships. You will guide operations, coaching, and community engagement to drive growth and service excellence.

The role requires strong leadership, risk awareness, and the ability to manage diverse client needs while maintaining a welcoming branch culture. A flexible schedule including weekends may be required.

Qualifications

• Strong leadership and team coaching abilities to develop a high-performing branch team.
• Proven track record of delivering exceptional client service and building relationships.
• Ability to manage multiple priorities and adapt in a fast-paced banking environment.
• Solid understanding of branch operations, risk controls, and regulatory compliance.
• Experience in growing deposits and investments through proactive client engagement.
• Willingness to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture.
• Deliver on branch goals by leveraging the scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build trust and relationships.
• Build and cultivate a high-performing team through coaching and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence in the community.
• Maintain strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Customer focus

Regulatory knowledge

Education

High school diploma

Job description

JPMorgan Chase & Co. in Charleston, SC, seeks a Branch Manager to lead a branch with a focus on delivering exceptional client service and building lasting relationships. You will guide operations, coaching, and community engagement to drive growth and service excellence.

The role requires strong leadership, risk awareness, and the ability to manage diverse client needs while maintaining a welcoming branch culture. A flexible schedule including weekends may be required.