Branch Leader - Customer-Centric Banking & Growth

PNC; Washington; On-site; USD 84,000 - 140,000; Full time

Job summary

PNC is seeking a Branch Manager based in Washington, DC (Spring Valley) to lead all aspects of branch performance and deliver a differentiated client experience in an omni‑channel environment.

You will coach a high‑performing team, drive revenue through consultative interactions, and ensure risk management and regulatory compliance while fostering an inclusive workplace. This in‑office role requires 3+ years of related experience and may involve Notary responsibilities.

Qualifications

• Typically requires 3+ years of related experience.
• No university degree required; relevant experience may be considered in lieu of a degree.
• Notary Public license ability may be required in the applicable state.

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Utilize branded sales processes to achieve sales targets and grow branch revenue.
• Coach and develop branch team members to deliver a differentiated client experience.
• Manage risk and compliance while aligning with enterprise risk framework.
• Hire, onboard, coach, and develop staff to meet performance expectations.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Sales Management

Education

No Degree

Job description

PNC is seeking a Branch Manager based in Washington, DC (Spring Valley) to lead all aspects of branch performance and deliver a differentiated client experience in an omni‑channel environment.

You will coach a high‑performing team, drive revenue through consultative interactions, and ensure risk management and regulatory compliance while fostering an inclusive workplace. This in‑office role requires 3+ years of related experience and may involve Notary responsibilities.