Branch Lead

Industrial Finishes; Saint George (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) with company match

PTO & holidays

Life insurance

Disability insurance

Employee discounts

Educational assistance

Job summary

Industrial Finishes & Systems, Inc. in St. George, Utah, is seeking a Branch Lead to oversee daily branch operations, provide product expertise to customers, support inside sales, and coordinate warehouse functions.

No previous experience is required; a high school diploma is required. You will work with a supportive team and benefit from competitive pay, health benefits, and a path for personal growth in a values-driven workplace.

Qualifications

• No experience required for Branch Lead; training provided.
• High school diploma or GED required.
• Strong communication, problem-solving, and interpersonal skills expected.

Responsibilities

• Lead department employees and drive timely delivery, shipping, receiving, and order pickup.
• Manage transportation, material handling, scheduling, and inventory across storage areas.
• Oversee the delivery process to ensure on-time customer deliveries.
• Enforce policies related to customer service, shipping, purchasing, receiving, and pickup.
• Support inventory accuracy, showroom stocking, and inside sales; assist with credits and quotes.
• Engage with customers to promote products and provide technical assistance.

Skills

Leadership

Customer service

Communication

Problem solving

Interpersonal skills

Teamwork

Education

High school diploma or GED

Tools

CRM software

Microsoft Excel

Job description

Join Our Dynamic Team as a Branch Lead in St George, Utah - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.

Position Overview

The primary purpose of this the Branch Lead position is to oversee day-to-day branch operations and completion of daily tasks. You will provide product expertise and technical assistance to customers, perform duties related to inside sales, and a multitude of other duties to include warehouse functions. Product knowledge and technical understanding comes with time, and you'll have strong support from our crew, sales team and vendor reps to help you along the way.

Looking for a meaningful role close to home?

Join a small, community-focused team as the Branch Lead in St. George where connection, consistency, and collaboration are at the core of everything we do. We foster a family-oriented atmosphere that values teamwork, mutual support, and personal growth. If you're someone who brings humility, a hunger to learn, and a spirit of collaboration, we'd love to welcome you. We prioritize a healthy work-life balance and believe in creating a workplace where people feel valued and empowered.

Benefits

We offer competitive pay and an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Benefits package: Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2+ weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Employee Leadership & Performance: Lead department employees by fostering positive relationships to ensure effective and efficient job performance, including timely delivery, shipping, receiving, and order pick-up.
• Operational Oversight: Manage transportation services, material handling, scheduling, and inventory tasks, ensuring proper packing, unpacking, and stocking of items across various storage areas.
• Delivery Management: Oversee the delivery process to guarantee accurate, complete, and on-time customer deliveries.
• Policy Enforcement & Compliance: Enforce company policies related to customer service, shipping, purchasing, receiving, and pick-up to maintain smooth operations.
• Inventory & Sales Support: Delegate tasks related to inventory accuracy, cycle counts, showroom stocking, and inside sales, while assisting with credits, billing, and quoting prices.
• Customer Relations & Support: Proactively engage with customers to promote products, provide technical assistance, and handle complaints or issues efficiently.

Qualifications

No experience is necessary for the Branch Lead position. We are willing to train the right candidate. A high school diploma or GED is required. We are looking for someone with strong communication, problem-solving, and interpersonal skills who can make sound decisions and handle customer interactions with professionalism. This role also involves maintaining confidentiality, exercising good judgment, and taking pride in your work. You should be self-motivated, solution-oriented, and ready to lead the branch with a positive attitude. Physical requirements include standing most of the day, lifting up to 50 lbs., and working around hazardous materials and fumes. A business-like appearance and basic computer proficiency are also expected.

What's Important to Us Must Be Important to You

At Industrial Finishes, we are more than just another company. We strive for innovation and growth while maintaining a family culture rooted in Christian beliefs. Our founder's commitment to honoring the Lord is reflected in our values, which include:

• Openness and humility throughout the organization.
• Accountability and personal responsibility within teams.
• Freedom for appropriate risk-taking.
• A fierce commitment to excellence-doing it right.
• Learning from mistakes to encourage creativity.
• Integrity and consistency to build trust.
• Collaboration and holistic thinking to enhance strength.
• Courage and persistence in the face of challenges.

Industrial Finishes & Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We have much to offer and we invite you to check us out: https://industrialfinishes.com/now-hiring-2/.