General Manager

The Network 101; Saint George (UT); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Equity opportunity

Competitive base salary

75% annual bonus

Job summary

EmergencyMD is looking for an experienced General Manager / Branch Manager for their St. George Area location. The ideal candidate will oversee a well-performing branch with $6-$7 million in revenue, taking charge of operations, customer experience, and team development.

With a competitive base salary ranging from $125,000 to $150,000, a target bonus of 75%, and potential equity after the first year, this is a remarkable opportunity for an operations leader passionate about driving results and leadership development.

Qualifications

• 7+ years of leadership experience in multi-functional operations.
• Proven success in P&L ownership and achieving financial objectives.
• Experience in field operations or home services organizations.

Responsibilities

• Own the branch's P&L and drive profitability.
• Lead all operations including sales, service, and customer support.
• Recruit and develop high-performing teams.

Skills

Leadership

P&L Management

Operational Excellence

Communication

Process Improvement

Tools

ServiceTitan

Job description

General Manager / Branch Manager

St. George Area, Utah

$125,000-$150,000 Base Salary + 75% Target Bonus + Potential Equity After Year 1

Are you an experienced operations leader who thrives on driving growth, developing high-performing teams, and owning business results? I'm recruiting for a confidential General Manager opportunity with an established and growing home services organization in the St. George area.

This is a rare opportunity to lead a successful $6-$7 million branch with full responsibility for operations, profitability, customer experience, and team development. If you're a hands-on leader who enjoys building culture while delivering exceptional financial results, we'd love to hear from you.

What You'll Do

• Own the branch's P&L, driving revenue growth, profitability, and EBITDA performance.
• Lead all branch operations, including service, sales, installation, warehouse, customer service, and support functions.
• Recruit, develop, coach, and retain high-performing managers, technicians, installers, and support staff.
• Drive operational excellence by improving productivity, efficiency, safety, and customer satisfaction.
• Monitor key business metrics, including technician utilization, gross margin, callbacks, customer reviews, and operational KPIs.
• Lead daily, weekly, and monthly business reviews to ensure accountability and continuous improvement.
• Foster a culture built on teamwork, accountability, and operational excellence.
• Partner with executive leadership to execute strategic growth initiatives and expand market share.

What We're Looking For

• 7+ years of leadership experience managing multi-functional operations.
• Proven success with full P&L ownership and achieving financial goals.
• Experience leading field operations, service organizations, or home services businesses.
• Strong leadership skills with a passion for coaching, mentoring, and developing people.
• Excellent communication and decision-making abilities.
• Experience with workforce planning, operational KPIs, and process improvement.
• Experience with ServiceTitan or similar field service software is a plus.

Preferred Backgrounds

We're interested in leaders from industries such as:

• HVAC
• Plumbing
• Electrical
• Home Services
• Construction
• Restoration
• Facilities Services
• Building Services
• Other field service or service-based operations

Why This Opportunity?

• Competitive base salary of $125,000-$150,000
• 75% target annual bonus
• Potential equity opportunity after your first year
• Lead an established, high-performing branch with significant growth potential.
• Join an organization that values leadership development, operational excellence, and long-term career growth.
• Make a meaningful impact while building a strong team and growing the business.

If you're an operations leader who enjoys building teams, improving performance, and driving results, I'd love to connect and share more about this confidential opportunity.