Branch-Hopping Floating Teller: Elevate Customer Experience

M&T Bank Corporation; Columbia (MD); On-site; USD 26,174 - 39,729; Full time

Job summary

M&T Bank Corporation is hiring a Floating Teller in Columbia, MD. This role specializes in providing exceptional customer service through digital engagement and lobby management, while processing financial transactions efficiently. Candidate should have a high school diploma and at least 6 months of customer service experience. This full-time position offers a pay range of $19.00 - $28.84 hourly. The ideal candidate will demonstrate strong communication and interpersonal skills and will travel between branches as needed.

Qualifications

• Minimum of 6 months customer service experience, including data entry and/or cash handling.
• Ability to easily travel between branches as needed.
• Proficient with internet user-level technology.

Responsibilities

• Provide exceptional service to branch customers and resolve routine problems timely.
• Educate customers through digital demonstrations and identify self-service opportunities.
• Engage in lobby management, greeting customers and addressing immediate needs.

Skills

Customer service experience

Verbal communication skills

Interpersonal skills

Time management skills

Proficient with internet technology

Education

High school diploma or equivalent (GED)

Job description

M&T Bank Corporation is hiring a Floating Teller in Columbia, MD. This role specializes in providing exceptional customer service through digital engagement and lobby management, while processing financial transactions efficiently. Candidate should have a high school diploma and at least 6 months of customer service experience. This full-time position offers a pay range of $19.00 - $28.84 hourly. The ideal candidate will demonstrate strong communication and interpersonal skills and will travel between branches as needed.