Branch Growth & Service Leader

JPMorganChase; San Mateo (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Branch Manager in California to lead a Chase branch with a focus on delivering exceptional client experiences and fostering a welcoming culture for clients and employees alike. You will manage deposits and investments growth, oversee operations, and coach the team toward success, while representing the brand with hospitality and deploying cutting-edge financial technology.

The role requires weekend/evening availability and a high school diploma or GED, with college

Qualifications

• Leads branch team with a strong focus on service culture and growth.
• Coaches employees to achieve results and develop professionally.
• Manages competing priorities and develops growth plans for the branch.
• Maintains risk controls and adherence to policies in daily operations.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community engagement.
• Ensure a strong risk and control environment by using sound judgment and adhering to policies.

Skills

Leadership

People management

Customer focus

Risk management

Strategic thinking

Financial products knowledge

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorganChase is seeking a Branch Manager in California to lead a Chase branch with a focus on delivering exceptional client experiences and fostering a welcoming culture for clients and employees alike. You will manage deposits and investments growth, oversee operations, and coach the team toward success, while representing the brand with hospitality and deploying cutting-edge financial technology.

The role requires weekend/evening availability and a high school diploma or GED, with college