Branch Growth & Service Leader

JPMorgan Chase & Co.; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Dallas seeks a Branch Manager to lead a busy branch, delivering exceptional client service, cultivating a welcoming environment, and guiding a collaborative, high-performing team.

You will drive growth in deposits and investments, oversee operations and risk controls with integrity, coach staff to exceed goals, and partner with specialists to meet complex client needs using cutting‑edge Chase technology.

Qualifications

• Leadership and coaching to develop a high-performing branch team.
• Strong multitasking and prioritization in a fast-paced environment.
• Decision making with a focus on risk management and policy adherence.
• Ability to drive growth in deposits and investments while delivering excellent service.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Build and cultivate a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and community ties.
• Ensure a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Team influence

Management experience

Retail banking

Education

High school diploma

Job description

JPMorgan Chase & Co. in Dallas seeks a Branch Manager to lead a busy branch, delivering exceptional client service, cultivating a welcoming environment, and guiding a collaborative, high-performing team.

You will drive growth in deposits and investments, oversee operations and risk controls with integrity, coach staff to exceed goals, and partner with specialists to meet complex client needs using cutting‑edge Chase technology.