Branch Growth Leader for Member Experience

CUES TRAINING FACILITY; Cheyenne (WY); On-site; USD 53,000 - 76,000; Full time

Job summary

Blue Federal Credit Union in Cheyenne, WY is seeking an Assistant Branch Manager to lead branch activities, manage staff, and drive growth while ensuring compliant operations.

You will focus on member retention, relationship development, and revenue growth across the branch network, with responsibility for coaching team, achieving service standards, and maintaining regulatory compliance.

Qualifications

• Requires 3–5 years of branch leadership or supervisory experience.
• Strong sales, service and relationship-building skills.
• Knowledge of banking regulations and financial practices.

Responsibilities

• Direct management, development, and guidance of branch teams to improve productivity, revenue, and member experience.
• Coach and develop staff; conduct performance reviews and provide feedback.
• Schedule resources to support a robust experience center; drive member relationship strategies.
• Ensure branch compliance with banking regulations and policies; manage risk and training.

Skills

Leadership

Team management

Sales-focused

Customer service

Coaching

Communication

Education

High school diploma or equivalent (5+ years experience)

Tools

Microsoft Office

CRM systems

Microsoft Excel

Job description

Blue Federal Credit Union in Cheyenne, WY is seeking an Assistant Branch Manager to lead branch activities, manage staff, and drive growth while ensuring compliant operations.

You will focus on member retention, relationship development, and revenue growth across the branch network, with responsibility for coaching team, achieving service standards, and maintaining regulatory compliance.