Branch Growth Leader: Customer Experience & Team Coach

Fairygodboss; Tampa (FL); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Parental leave

Paid holidays and vacation

Wellness program

Job summary

PNC's Hillsborough Avenue Denovo Branch in Tampa, FL 33650 is seeking a Branch Manager III to lead sales, service, and day-to-day branch operations. Based in-office, you will drive growth through outside business development, manage client relationships, and coach a high-performing team to deliver an exceptional customer experience.

You will ensure regulatory compliance, manage risk, and foster an inclusive culture that aligns with PNC's values while developing talent and delivering results for

Qualifications

• Role requires a university/college degree with 3+ years of relevant experience.
• Managerial experience in an operations or production environment is preferred (2+ years).

Responsibilities

• Lead branch performance and growth strategies, including outside business development.
• Coach a high-performing team and drive customer acquisition and risk mitigation.
• Engage with clients, manage contacts and pipeline, and collaborate with partners.
• Ensure compliance with policies and manage operational and reputational risk.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

Bachelor's degree

Job description

PNC's Hillsborough Avenue Denovo Branch in Tampa, FL 33650 is seeking a Branch Manager III to lead sales, service, and day-to-day branch operations. Based in-office, you will drive growth through outside business development, manage client relationships, and coach a high-performing team to deliver an exceptional customer experience.

You will ensure regulatory compliance, manage risk, and foster an inclusive culture that aligns with PNC's values while developing talent and delivering results for