Branch Customer Experience & Sales Associate

SouthernCarlson; Norcross (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) with company match

Paid time off

Job summary

SouthernCarlson is seeking a Branch Associate in Norcross, GA. The role focuses on greeting customers, handling inquiries, and delivering exceptional service while supporting sales and operations.

Ideal candidates have 1+ years in sales or customer service, a High School Diploma, and strong communication, organization, and a proactive mindset. Bilingual skills are a plus, with a daytime Monday–Friday schedule.

Qualifications

• 1+ years in sales, customer service, or sales support (warehouse experience a plus).
• High School Diploma required.
• Clear communication in person, on the phone, or via email.
• Willingness to learn products and anticipate customer needs.
• Proactive team player with a can-do attitude.
• Strong relationship-building skills.
• Comfort navigating systems and assisting customers digitally.
• Excellent organization and multitasking abilities.
• Bilingual skills are a plus.

Responsibilities

• Greet customers and respond to inquiries by phone or email with friendly, professional service.
• Build relationships by learning customer needs and suggesting solutions.
• Support branch operations by assisting sales reps and pulling orders.
• Keep showroom organized and ready to impress customers.
• Handle a variety of tasks, from phones to product questions.

Skills

Sales experience

Customer service

Communication

Growth mindset

Initiative

Relationship building

Tech-savvy

Organized

Detail-oriented

Bilingual

Education

High School Diploma

Job description

SouthernCarlson is seeking a Branch Associate in Norcross, GA. The role focuses on greeting customers, handling inquiries, and delivering exceptional service while supporting sales and operations.

Ideal candidates have 1+ years in sales or customer service, a High School Diploma, and strong communication, organization, and a proactive mindset. Bilingual skills are a plus, with a daytime Monday–Friday schedule.