Branch Coordinator - Floorcovering Installations (Warehouse Support)

Sherwin-Williams; Springfield (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sherwin-Williams is seeking a Sales Support Coordinator at their Springfield, VA store. The role involves assisting in the coordination of floorcovering installations through contractors, ensuring customer satisfaction, and supporting sales efforts.

Candidates must have a high school diploma or GED, a valid Driver’s License, and the ability to lift up to 50 lbs. Previous experience in retail or customer service is preferred, along with bilingual skills in Spanish.

Qualifications

• Must be at least eighteen years of age.
• Valid, unrestricted Driver’s License is required.
• Ability to lift and carry up to 50 lbs. frequently.

Responsibilities

• Support sales efforts at the floorcovering store.
• Schedule and manage floorcovering installations.
• Conduct on-site inspections for quality assurance.

Skills

Sales support

Installation coordination

Customer service

Bilingual (Spanish)

Education

High School diploma or GED

Job description

Job Description

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates all aspects of floorcovering installation through independent contractors to service wholesale floorcovering customers. In this role, you will assist in identifying floorcovering installers, schedule installation, and ensure installation is conducted consistent with expectations.

Location: Store #5261, 7721 Fullerton Rd, Springfield, VA 22153-2820.

Responsibilities

• Support the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers.
• Assist the Branch Manager in identifying floorcovering installers.
• Establish installation schedule and communicate assignments.
• Perform on-site inspections of installations to ensure customer satisfaction.
• Review new and existing floorcovering installer accounts including contacting outside sources for information.
• Ensure all installer transactions are handled properly through store computer operating system and records are properly maintained.
• Determine floorcovering installation training needs and require training as appropriate.

Minimum Requirements

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications

• Have at least a High School diploma or GED.
• Have at least one (1) year of experience working in a delivery, retail, or customer service position.
• Have previous work experience selling floorcovering and/or floorcovering products.
• Have prior work experience operating floorcovering cutting equipment.
• Have previous work experience installing floorcovering.
• Have the Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.