BRANCH COORDINATOR

Apria Healthcare LLC; Monona (WI); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid time off

401(k) Plan

Job summary

Accendra Health is seeking a Branch Logistics Coordinator to manage delivery and pickup of homecare equipment, set up devices, and guide patients on basic use. This role supports delivery teams, optimizes daily routes, and helps ensure compliance with safety and regulatory standards.

You will work in a fast-paced, patient-focused environment with attention to accuracy, timeliness, and safety. A high school diploma and at least 3 years of driving history are required, with strong communication

Qualifications

• Education or experience equivalent to a high school diploma is required.
• Minimum of three years driving history required.
• Must be at least 21 years of age or older at the time of hire.

Responsibilities

• Delivers and picks up equipment from homecare patients.
• Sets up equipment and instructs patients on the basic use of equipment.
• Assists patients in solving problems regarding equipment use.
• Helps organize daily deliveries and pick-ups for delivery employees according to geographic area and availability of delivery employees.
• Helps process additional deliveries as patient and referral requests are received.
• Ensures delivery employees load trucks properly within required timeframe.
• Assists delivery employees with special orders and equipment.
• May assist delivery employees with the loading of trucks when necessary.
• Ensures staff compliance with all applicable regulatory requirements including providing documents for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.
• Maintains accurate files containing purchase orders of equipment and medical supplies.
• Reviews data on employee productivity, such as number of stops made, and number of miles driven.
• Responds to emergency delivery calls as needed during regular business hours and on an on‑call basis.
• Maintains daily vehicle maintenance logs and delivery employee incident reports.
• Ensures trucks are in proper working condition.
• Ensures preventative maintenance on trucks is performed on a timely basis.

Skills

Business Acumen

Problem Solving

Communication Proficiency

Personal Effectiveness

Computer Skills

English Proficiency

Mathematical Skills

Education

High School Diploma or equivalent

Job description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long‑term care for the patients we serve. With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home‑based care work better for everyone. If you’re interested in meaningful work with impact, explore our career opportunities ─ from remote‑friendly to hybrid and in‑person roles ─ and join us in our purpose of Bringing Care To Life.

Job Summary

The Branch Logistics Coordinator also delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the basic use of equipment. Assists patients in solving problems regarding equipment use and with delivery confirmation. The anticipated salary range for this position is $17.64 - $18.86 (Hourly). The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Essential Duties and Responsibilities

• Delivers and picks up equipment from homecare patients.
• Sets up equipment and instructs patients on the basic use of equipment.
• Assists patients in solving problems regarding equipment use.
• Helps organize daily deliveries and pick‑ups for delivery employees according to geographic area and availability of delivery employees.
• Helps process additional deliveries as patient and referral requests are received.
• Ensures delivery employees load trucks properly within required timeframe.
• Assists delivery employees with special orders and equipment.
• May assist delivery employees with the loading of trucks when necessary.
• Ensures staff compliance with all applicable regulatory requirements including providing documents for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.
• Maintains accurate files containing purchase orders of equipment and medical supplies.
• Reviews data on employee productivity, such as number of stops made, and number of miles driven.
• Responds to emergency delivery calls as needed during regular business hours and on an on‑call basis.
• Maintains daily vehicle maintenance logs and delivery employee incident reports.
• Ensures trucks are in proper working condition.
• Ensures preventative maintenance on trucks is performed on a timely basis.
• This position is only to be utilized at a level 1 branch.
• Ensures delivery staff assembles and departs location within required time frame.
• Performs other duties as required.

Supervisory Responsibilities

N/A

Minimum Required Qualifications

• Education and/or Experience: Education or experience equivalent to a high school diploma is required. Minimum of three years driving history required. Must be at least 21 years of age or older at the time of hire.
• Certificates, Licenses, Registrations or Professional Designations: Must meet job‑related requirements to comply with D.O.T., F.D.A. and Joint Commission regulations.

Skills, Knowledge and Abilities

• Business Acumen
• Problem Solving/Analysis
• Communication Proficiency
• Personal Effectiveness/Credibility
• Computer Skills: Basic level computer skills required
• Language Skills: English (reading, writing, verbal)
• Mathematical Skills: Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

Physical Demands

Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand held device, telephone and use a document imaging system and manipulate documents. Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values. Employee continually engages in activities that require talking and hearing. This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping. The employee must possess and maintain a valid driver’s license, specific to vehicle operated in the conduct of this job. Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents. Strength Aspects: Occasionally required to stand and lift objects from 1” to 36” high with weights ranging from 10 lbs - 160 lbs, and carry objects for distances ranging from 1 ft -350 ft, including travel up and down stairs or in elevators. Occasionally required to push or pull objects weighing from 20 lbs – 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled surfaces which may include outdoor surfaces, carpeting or smooth floors. Distances pushed or pulled could range from 1-25 ft on average. Occasionally required to grip objects with hands, up to 15 lbs of force. Occasionally required to grip objects with fingers, up to 10 lbs of force. Body Position and Flexibility Elements Occasionally required to climb 100 stairs on average ranging from 3”-10” in height, Occasionally stepping in and out of company vehicles ranging up to 20” in height. Occasionally required to climb ladders up to 10’ high, in general. Occasionally required to bend down at the waist to a torso level of 24” above the floor. Occasionally required to reach, on average, 20” away from the body. Occasionally required to kneel on one or both knees and squat to perform many of the above tasks.

Work Environment

Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions. The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high. There is moderate exposure to dust, fume, mists and odors. Temperature ranges from normal indoor climate‑controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states. General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment. During off site travel events the employee may be exposed to higher noise levels requiring the use of hearing protection, with moderate potential exposure to moderate dust, chemicals, fumes and odors, as well as cryogenic and cleaning agents. During off site travel events the employee may be required to ride in company delivery vehicles and accompany employees on deliveries and enter into patient homes. May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to. Will be required to wear various personal protective equipment consistent with the hazards encountered in this role. Will be required to use hand tools for assembly and repair, material handling equipment, cutting, carrying devices, cleanup kits or equipment. May be required to work with cryogenic fluids requiring special precautions and PPE.

Other Information

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.

Teammate Benefits

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short- and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well‑being programs

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.