Branch Coordinator

CTI; Hiawatha (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary (DOE)

Medical, Prescription & Dental保险 (CTI)

401K match up to 3%

Bonus eligibility based on results

Graduated PTO + 3 floating holidays

Life Insurance & Disability 100% paid

Job summary

CTI, headquartered in the AV industry, is seeking a Branch Office Coordinator to manage day-to-day operations in Cedar Rapids, IA. This on-site role supports installation/service scheduling, logistics, and the Inside Sales team while maintaining a lively, productive office culture.

The ideal candidate has 1–2 years of admin or hospitality experience, strong communication, and a proactive attitude. CTI offers a competitive package and opportunities for growth in a fun, high-energy environment.

Qualifications

• Minimum high school degree required.
• 1-2 years in an admin, corporate, or hospitality environment.
• Experience in office coordination, admin support, or operations.

Responsibilities

• Be the heartbeat of the branch, overseeing day-to-day operations.
• Schedule manpower for installation and service work.
• Coordinate with internal teams and clients for smooth communication and logistics.
• Keep the office space organized and ready for client visits and events.
• Support the Inside Sales team with administrative tasks.
• Handle shipping/receiving and order tracking.
• Perform other general office duties as needed.

Skills

Multitasking

Communication

Office coordination

Admin support

Team motivation

Education

High School Diploma

Job description

Branch Office Coordinator (a.k.a. The Glue That Holds Us Together!)

Cedar Rapids, IA - Full-Time and On-Site

Join CTI - Leading the AV Industry Since 1988, our mission has been simple: to provide a fantastic customer experience

Are you the kind of person who colors their calendar and knows how to dodge a Nerf dart mid-sentence? Do you thrive in an environment where high-tech meets high energy? If so, you might be our next Branch Office Coordinator at CTI - where audio visual dreams come to life, and office life is anything but boring.

Perks For You

At CTI, we know our company’s success is directly correlated to the success of our employees.

It's Fitting That We Thrive On And Encourage Employee Growth, Both Professionally And Personally. Our Competitive Compensation Package Includes

• Competitive Salary (DOE)
• Employer-matched medical, prescription, and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, major holidays off, as well as 3 "floating" holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Life Insurance, Long-Term and Short-Term Disability 100% paid by CTI

What You'll Do

• Be the heartbeat of the branch, managing day-to-day operations and keeping everything running like a perfectly synced AV rack, zero lag, and all impact
• Schedule manpower for Installation and Service work
• Coordinate with internal teams and clients to ensure smooth communication and logistics
• Keep our space vibrant, organized, and ready for anything - from client visits to spontaneous dance-offs
• Support the Inside Sales team
• Shipping/Receiving
• Order Tracking
• Other general office duties

What You Bring

• A knack for multitasking and a love for hyping your team
• Stellar communication skills and a proactive mindset
• Experience in office coordination, admin support, or operations (bonus points if you've ever refereed a Nerf war)
• A sense of humor and a passion for creating a positive workplace vibe
• Minimum high school degree required
• At least 1-2 years in an admin corporate or hospitality environment

Why You'll Love It Here

• Mandatory Fun: From Nerf fights to surprise snack attacks, we believe joy fuels productivity.
• Amazing Culture: We're a team that supports each other, celebrates wins, and turns challenges into opportunities.
• Legacy of Innovation: As a leading AV provider since 1988, we blend tradition with cutting-edge tech, creativity, and most of all FUN!

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Ready to coordinate the chaos and have a blast while doing it?