Bank Teller: Customer Growth & Cross-Sell Pro

Farmers National Bank; Shaffer (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Farmers National Bank is seeking a Teller to process customer transactions at the teller window and to recognize customer needs, recommending banking products or services as appropriate. The role emphasizes accurate cash handling, cross-selling opportunities, and strict adherence to security and privacy policies.

The position requires a high school diploma or GED, proven cash handling experience, basic computer skills, and prior customer service or sales experience.

Qualifications

• High School diploma or General Education degree (GED).
• Proven cash handling experience.
• Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment.
• Customer service and/or sales experience at any level.

Responsibilities

• Recognize customer needs and cross-sell bank products.
• Participate in referral programs and use applicable technology to show results.
• Meet referral goals on a weekly, monthly, quarterly and/or yearly basis.
• Operate and balance a terminal and cash drawer daily.
• Process transactions: savings, checking, loan payments, money orders, and cash withdrawals.
• Handle checks in accordance with bank procedures.
• Complete required training courses including BSA/AML.
• Maintain confidentiality of customer information.

Skills

Customer Service

Education

High School diploma or GED

Job description

Farmers National Bank is seeking a Teller to process customer transactions at the teller window and to recognize customer needs, recommending banking products or services as appropriate. The role emphasizes accurate cash handling, cross-selling opportunities, and strict adherence to security and privacy policies.

The position requires a high school diploma or GED, proven cash handling experience, basic computer skills, and prior customer service or sales experience.