Branch Banking Pro: Teller & Services Expert

SouthState Bank; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Universal Banker at SouthState Bank in Gainesville, GA serves as a full-service, single point of contact for customers, combining teller transactions with financial services. The role emphasizes exceptional service, relationship-building, and adherence to banking regulations to protect both customers and the bank.

Primary duties include opening deposit accounts, processing transactions, cross-selling products, and guiding customers to self-service options while maintaining strong accuracy

Qualifications

• High School diploma or equivalent.
• Cash handling, sales, customer service experience preferred.
• Ability to read, write, speak and understand English.

Responsibilities

• Opens new deposit accounts and handles other services such as stop payments, wire transfers, and maintenance within limits.
• Explains policies and procedures to customers and resolves issues with courtesy. Maintains security and audit procedures.

Skills

Customer service

Cash handling

Sales skills

English proficiency

Regulatory knowledge

Education

High School diploma

Tools

Branch capture system

Banking software

CRM system

Job description

The Universal Banker at SouthState Bank in Gainesville, GA serves as a full-service, single point of contact for customers, combining teller transactions with financial services. The role emphasizes exceptional service, relationship-building, and adherence to banking regulations to protect both customers and the bank.

Primary duties include opening deposit accounts, processing transactions, cross-selling products, and guiding customers to self-service options while maintaining strong accuracy