Branch Banking Pro: Teller, Service & Sales

Sunflower Bank NA; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) Plan with 6% Match

Health/Dental/Vision Insurance

Company-paid Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank NA in Austin, TX seeks a highly motivated Universal Banker. This role blends teller duties, personal banking, and customer service to deliver retail banking products and services. It involves handling transactions, account updates, and cross-selling opportunities at the Austin branch.

The job emphasizes exceptional customer service, accurate cash handling, and the ability to develop new business with current and prospective customers. Training is provided for banking experience.

Qualifications

• Customer service experience is a must.
• Cash handling experience is a must.
• Banking experience is a plus but not required – will train.
• Equivalent combination of education and experience may meet qualifications.

Responsibilities

• Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.
• Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.
• Focus on fulfilling customer needs to maximize the customer experience on the phone and during branch visits.
• Meets/exceeds sales and referral goals and targets for individuals and the branch.
• Provide information to customers regarding promotions, contests, and new account options.

Skills

Customer Service

Cash Handling

Sales Focus

Computer Skills

Education

High School Diploma or equivalent

Education/Experience combination acceptable

Tools

None

Job description

Sunflower Bank NA in Austin, TX seeks a highly motivated Universal Banker. This role blends teller duties, personal banking, and customer service to deliver retail banking products and services. It involves handling transactions, account updates, and cross-selling opportunities at the Austin branch.

The job emphasizes exceptional customer service, accurate cash handling, and the ability to develop new business with current and prospective customers. Training is provided for banking experience.