Branch Banking Client Consultant I - Growth & Service

Flagstar Bank; Town of Hyde Park (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in New Hyde Park, NY to deliver front-line client service and transactional support. You will welcome clients, identify needs, and perform teller functions to support their financial goals.

The role emphasizes operational accuracy, adherence to risk standards, and collaboration with branch teammates to bolster sales performance and client education.

Qualifications

• Education level required: High School / GED or foreign equivalent.
• Minimum experience: Less than 2 years in customer service and sales.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and client introductions.
• Client Experience: Provide positive client experience by addressing questions, problems, and complaints.
• Risk Management: Perform accurate daily financial transactions and adhere to bank policies.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship Building

Team Collaboration

Customer Service

Adaptability

Education

High School / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in New Hyde Park, NY to deliver front-line client service and transactional support. You will welcome clients, identify needs, and perform teller functions to support their financial goals.

The role emphasizes operational accuracy, adherence to risk standards, and collaboration with branch teammates to bolster sales performance and client education.