Branch Banking Client Advisor II - Growth & Solutions

Flagstar Bank; Plainview (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II in Plainview, NY to help clients meet their financial goals by guiding product offerings and services. You will engage with clients, introduce them to Mortgage, Business Banking partners, and deliver tailored solutions in a compliant, customer-focused manner.

The role emphasizes lending and basic investment interactions, with opportunities to deepen client relationships across product lines while maintaining high service standards

Qualifications

• Minimum 4–5 years customer service and sales experience.
• Ability to train and mentor others, including products and platform procedures.
• Experience in financial services industry preferred.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition.
• Client Experience: Provide positive client experience by addressing questions, problems and complaints; deliver client engagement and education.
• Risk Management: Execute transactions accurately and compliantly; strive for no controllable losses.

Skills

Customer service

Sales experience

Mentoring

Training others

Education

High School Diploma or GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II in Plainview, NY to help clients meet their financial goals by guiding product offerings and services. You will engage with clients, introduce them to Mortgage, Business Banking partners, and deliver tailored solutions in a compliant, customer-focused manner.

The role emphasizes lending and basic investment interactions, with opportunities to deepen client relationships across product lines while maintaining high service standards