Branch Banking Assistant Leader

Flagstar Bank; New York (NY); On-site; USD 29,000 - 49,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Assistant Leader in Astoria, NY. The role focuses on driving revenue growth, operational integrity, and exceptional client experience while managing risk and regulatory compliance.

Responsibilities include coaching staff, supporting sales initiatives, and developing talent to meet performance targets. The position emphasizes building strong relationships with clients and stakeholders within the community.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: 2+ Years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in deposits, loans, and non-interest income.
• Coach and mentor branch team; support sales and marketing initiatives; manage staff development and compliance responsibilities.
• Deliver exceptional client engagement and education using available tools and systems.
• Identify and mitigate risks; ensure adherence to bank policies and regulatory requirements.

Skills

Leadership

Sales Experience

Client Relationships

Communication

Team Coaching

Compliance Awareness

Education

High School/GED/Equivalent

Undergraduate Degree

Job description

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Position Title

Branch Banking Assistant Leader

Location

Astoria, NY 11105

Job Summary

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Job Responsibilities

• Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Sales Leadership and Coaching: Support in the coaching, development and mentorship of the team members. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets. Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Client Experience: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
• Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Additional Accountabilities

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 2+ Years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.

Preferred Qualifications

• Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

Job Competencies

• Creating Diverse and Cohesive Teams.
• Education, Coaching and Teaching.
• Creating followship.
• Objectively evaluating talent.
• Creating accountability.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Pay Range

$20.87 - $35.74